Sr Accountant

Equinox Labs; Mumbai; On-site; INR 250,000 - 350,000; Full time

Job summary

Equinox Labs Private Limited is seeking an experienced Collection Agent to manage and resolve customer payment issues in a fast-paced environment. The role emphasizes developing collection strategies, building customer relationships to ensure timely payments, and collaborating with internal teams to resolve complex issues.

The ideal candidate will have strong communication and interpersonal skills, the ability to work independently, and solid analytical capabilities to identify trends and

Qualifications

• Any graduate degree from a recognized institution.
• Proven experience in collections or a related field.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Familiarity with industry-standard software and tools.

Responsibilities

• Manage and resolve customer complaints professionally.
• Develop and implement effective collection strategies to meet business objectives.
• Build strong relationships with customers to ensure timely payments.
• Conduct field visits to collect payments and resolve issues.
• Collaborate with internal teams to resolve complex customer issues.
• Analyze customer data to identify trends and areas for improvement.

Skills

Communication

Interpersonal skills

Independent work

Team player

Problem-solving

Analytical skills

Software familiarity

Education

Graduate degree

Job description

We are looking for a highly skilled and experienced Collection Agent to join our team at Equinox Labs Private Limited. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

• Manage and resolve customer complaints professionally.
• Develop and implement effective collection strategies to meet business objectives.
• Build strong relationships with customers to ensure timely payments.
• Conduct field visits to collect payments and resolve issues.
• Collaborate with internal teams to resolve complex customer issues.
• Analyze customer data to identify trends and areas for improvement.

Job Requirements

• Any graduate degree from a recognized institution.
• Proven experience in collections or a related field.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Familiarity with industry-standard software and tools.