Overview
We are looking for a detail-oriented and proactive Accounts Support Executive to join our finance team. The role involves supporting the accounting function with day-to-day tasks, with a strong focus on calling clients/customers for pending payments and ensuring timely collections. The ideal candidate should have good communication skills, a basic understanding of accounting processes, and the ability to manage follow-ups effectively.
Responsibilities
- Follow up with clients/customers via phone and email for pending and overdue payments.
- Maintain accurate records of payment follow-ups, promises-to-pay, and collection status.
- Coordinate with the accounts team to update payment receipts and reconcile outstanding balances.
- Support in preparing reports related to accounts receivable and payment collections.
- Assist with invoice generation, sharing payment reminders, and resolving client queries regarding billing.
- Escalate cases of delayed or disputed payments to the senior accounts/finance team.
- Maintain healthy client relationships while ensuring timely collections.
- Provide general support to the accounts team for documentation, filing, and data entry as required.
Skills & Qualifications
- Graduate in Commerce, Finance, Accounting, or related field (preferred).
- 1–2 years of experience in accounts, collections, or customer support (freshers with strong communication skills may also apply).
- Basic knowledge of accounting principles and MS Excel.
- Knowledge of Microsoft Power BI / AI tools will be an added advantage.
- Strong communication and negotiation skills.
- Ability to handle client interactions with professionalism and persistence.
- Attention to detail and good record-keeping abilities.
Key Attributes
- Target-driven and self-motivated.
- Ability to work under pressure and meet deadlines.
- Positive attitude and team player.