Senior Accounts Receivable Executive

SHI; Hyderabad; On-site; INR 500,000 - 750,000; Full time

Job summary

SHI in Hyderabad is seeking a detail-oriented Accounts Receivable professional to manage end-to-end AR and India collections, enhancing cash flow and customer relationships.

The role requires strong communication, analytical skills, and the ability to handle high-volume collections across India, with a focus on reducing delinquent accounts and ensuring timely invoicing and reconciliations.

Qualifications

• Strong understanding of Accounts Receivable processes including billing, collections and reconciliations.
• Experience in high-volume collections and customer interactions across India.
• Excellent verbal and written communication skills.
• Strong negotiation and relationship management abilities.
• Proficiency in Microsoft Excel and MS Office applications.
• Ability to work independently with ownership and urgency.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage collections of outstanding invoices and overdue accounts across India.
• Review aging reports to prioritize collection efforts and reduce delinquencies.
• Conduct outbound collection calls and send payment reminders via email while maintaining relationships.
• Follow up with customers on payments and resolve payment-related issues promptly.
• Respond to inquiries related to invoices, payment status, and account reconciliations.
• Coordinate with billing and operations to ensure timely invoice generation and submission.
• Perform account reconciliations and resolve discrepancies between customer and company records.
• Visit customer locations for payment follow-ups and reconciliation if required.
• Monitor collection performance against targets and provide regular status updates.
• Escalate unresolved collection issues to management as needed.
• Ensure adherence to internal controls, policies, and collection procedures.

Skills

Accounts Receivable

Collections

Negotiation

Excel

Communication

Ownership

Analytical thinking

Tools

SAP

Oracle

NetSuite

Job description

Greetings !!!

About the Role

We are seeking a highly motivated and detail-oriented Accounts Receivable with a strong hands-on experience in handling end-to-end Accounts Receivable and hardcore India collections. The ideal candidate will be responsible for collecting outstanding receivables, maintaining healthy customer relationships, resolving billing disputes, and reducing delinquent accounts. The role requires strong communication, analytical, and follow-up skills to ensure timely collections and optimize cash flow.

Key Responsibilities

• Manage collections of outstanding invoices and overdue accounts from customers across India.
• Review and monitor aging reports to prioritize collection efforts and reduce overdue receivables.
• Conduct outbound collection calls and send payment reminders through emails while maintaining positive customer relationships.
• Follow up with customers regarding outstanding payments and resolve payment-related issues promptly.
• Respond to customer inquiries related to invoices, payment status, and account reconciliations.
• Coordinate with the billing and operations teams to ensure timely invoice generation and submission.
• Perform account reconciliations and resolve discrepancies between customer records and company records.
• Visit customer locations for payment follow-ups and reconciliation activities, if required.
• Monitor and track collection performance against targets and provide regular status updates.
• Escalate unresolved collection issues to management as needed.
• Ensure adherence to internal controls, policies, and collection procedures.
• Work closely with internal stakeholders to improve collection efficiency and reduce Days Sales Outstanding (DSO).

Required Qualifications

• Strong understanding of Accounts Receivable processes, billing, collections, and reconciliations.
• Experience in handling high-volume collections and customer interactions.
• Excellent verbal and written communication skills.
• Strong negotiation and relationship management abilities.
• Proficiency in Microsoft Excel and MS Office applications.
• Ability to work independently with a high sense of ownership and urgency.
• Strong analytical and problem-solving skills.

Preferred Skills

• Experience handling INR and USD receivables.
• Knowledge of ERP systems such as SAP, Oracle, NetSuite, or similar platforms.
• Understanding of collection metrics such as Aging Reports, DSO, and Collection Effectiveness Index (CEI).
• Ability to manage multiple accounts and prioritize tasks effectively.