Sports Community Manager

Hudle; India; On-site; INR 342,000 - 418,000; Full time

Benefits offered by this job

Performance Based Incentives

Insurance up to 3 L

ESI

PF

Rewards for top performers

Training & Growth opportunities

Job summary

CoPlay (powered by Hudle) is seeking a Sports Community Manager to blend community execution with hands-on operations, running the centre with ownership, structure, and energy. This on-ground role emphasises hosting community games and events while maintaining SOPs and strong customer engagement.

You will lead a centre team, drive revenue and participation targets, and provide actionable feedback to central teams to improve the player experience across facilities.

Qualifications

• Hands-on, on-ground role experience in retail/sports/events is preferred.
• Graduate degree in a relevant field.
• Past team management experience and strong communication are essential.

Responsibilities

• Acts as the face of the centre, engaging with the community and building trust.
• Achieve revenue and participation targets through well-hosted community games/events.
• Ensure 100% SOP adherence across hygiene, bookings, collections, reporting, and audits.
• Resolve centre-level challenges independently with minimal escalations.
• Builds a disciplined centre team through coaching and timely corrective action.
• Provide on-ground feedback to management to improve operations.
• Collaborate with central team to enhance player experience at the centre.

Skills

Business Skills

Interpersonal Skills

Marketing Skills

Communication

Education

Graduate degree in a relevant field

Job description

CoPlay (powered by Hudle) is a community first brand that operates 40+ premium sports facilities across the country. We want to build the biggest and the most loved sports community brand and aim to build and operate 250+ sports clubs across the country over the next few years.

About the Role?

Sports Community Manager combines community execution, operational discipline, and people leadership. An SCM is accountable for outcomes, not effort and is expected to run the Centre with ownership, structure, and energy. This is a hands-on, on-ground role, not a desk or coordination role.

Salary & Perks

• Performance Based Incentives
• Compensation - Up to 3.8 LPA + Variables
• Employee Benefits - Insurance up to 3 L, ESI, PF
• Rewards for top performers
• Training & Growth opportunities

Key Responsibility Areas (KRAs)

• Acts as the face of the centre by being visibly present, engaged, and proactive, creating energy and trust within the community.
• Achieve assigned revenue and participation targets through timely, well-hosted community games and events.
• Maintain 100% adherence to defined SOPs across hygiene, bookings, collections, reporting, and audits.
• Resolve centre-level challenges independently as per SOP, with minimal escalations to central teams.
• Builds a disciplined, reliable centre team through clear expectations, coaching, and timely corrective action.
• Provide qualitative and quantitative on ground feedback to the management.
• Work with the central team to develop a top tier player experience at the centre.

You are likely to be someone who -:

• Enjoys hands-on, on-ground roles.
• Has past experience in front end roles in retail, sports events, sports grassroots, fitness, and hospitality.
• Has a graduate degree in a relevant line of education.
• Has played and are recreationally good at a sport in the past.
• Is comfortable in Google Suite, Microsoft tools and other office tools.
• Has managed a team at any level. Has fluency in written and verbal communication.
• Is competitive, structured, confident and has growth mindset.

Required Skills

Business Skills Interpersonal Skills Marketing Skills Communication