specialist, talent solution delivery, enterprise

Randstad Staffing; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Randstad Staffing in Hyderabad is looking for a candidate to handle project reviews, data analysis, and ensure compliance with company policies. The role requires collaboration with program managers on enterprise talent solutions and regular updates on recruitment activity.

The ideal candidate will have strong skills in customer service management, data analysis, and problem resolution. A proactive approach to understanding client operations is essential. This position offers opportunities to impact recruitment strategies and operational quality.

Responsibilities

• Prepares and participates in project reviews with clients and management.
• Ensures compliance with company standards, policies, and SLAs.
• Performs data analysis and builds reports for staffing forecasts.
• Collaborates with program manager to identify program requirements.
• Provides updates on direct recruitment activity.
• Conducts analysis to understand client business operations.

Skills

Customer Service Management

Records Management

Document Management

KPI Reporting

Problem Resolution

Data Analysis

Technical Reporting

Metrics Tracking

Job description

Responsibilities

• Prepares and participates in project reviews with clients and management, communicates relevant project information to superiors, and escalates potential risks within the specialization
• Ensures that all projects comply with company standards, policies, and procedures and adheres to Service Level Agreements (SLAs)
• Performs data analysis and builds reports to facilitate various reviews and staffing forecasts including project utilization, resource, optimization, project/ resource review within the specialization
• Collaborates with program manager to identify all program requirements and expectations for the end to end enterprise talent solutions
• Provides regular updates on direct recruitment activity, including the number of roles filled, cost savings, and new initiatives to attract candidates within the specialization
• Conducts thorough analysis to understand how the client’s business operates within the specialization
• Requires expanded conceptual knowledge and experience in own discipline
• Grows knowledge of the company, processes and customers
• Performs structured work assignments related to discipline
• Uses existing policies, procedures or instructions to solve routine or standard problems
• Receives supervision and direction from more senior level roles
• Impacts quality of own work and the work of others on the team; works within guidelines and policies
• Explains factual information of limited complexity to others in straightforward situations

Skills

• Customer Service Management
• Records Management
• Document Management
• KPI Reporting
• Problem Resolution
• Data Analysis
• Technical Reporting
• Metrics Tracking