specialist, talent solution delivery, enterprise

Randstad Staffing; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

Randstad Staffing in Mumbai, India is looking for a skilled professional to manage client projects and conduct data analysis to enhance recruitment efforts. The role includes ensuring compliance with company standards and collaborating with managers on program requirements.

The ideal candidate will have strong skills in customer service management and data analysis, and be able to provide updates on recruitment activities. Join Randstad to thrive in a culture that fosters talent and encourages personal and professional development.

Qualifications

• Expanded conceptual knowledge and experience in own discipline.
• Ability to solve routine or standard problems using existing policies and procedures.
• Understanding of how the client's business operates within the specialization.

Responsibilities

• Prepare and participate in project reviews with clients and management.
• Ensure projects comply with company standards and SLAs.
• Perform data analysis and build reports for staffing forecasts.
• Collaborate with program manager on program requirements.
• Provide updates on recruitment activities and new initiatives.
• Conduct analysis to understand client's business operations.

Skills

Customer Service Management

Records Management

Document Management

KPI Reporting

Problem Resolution

Data Analysis

Technical Reporting

Metrics Tracking

Job description

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in people's lives and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages our team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

Responsibilities

• Prepares and participates in project reviews with clients and management, communicates relevant project information to superiors, and escalates potential risks within the specialization
• Ensures that all projects comply with company standards, policies, and procedures and adheres to Service Level Agreements (SLAs)
• Performs data analysis and builds reports to facilitate various reviews and staffing forecasts including project utilization, resource, optimization, project/resource review within the specialization
• Collaborates with program manager to identify all program requirements and expectations for the end to end enterprise talent solutions
• Provides regular updates on direct recruitment activity, including the number of roles filled, cost savings, and new initiatives to attract candidates within the specialization
• Conducts thorough analysis to understand how the client’s business operates within the specialization
• Requires expanded conceptual knowledge and experience in own discipline
• Grows knowledge of the company, processes and customers
• Performs structured work assignments related to discipline
• Uses existing policies, procedures or instructions to solve routine or standard problems
• Receives supervision and direction from more senior level roles
• Impacts quality of own work and the work of others on the team; works within guidelines and policies
• Explains factual information of limited complexity to others in straightforward situations

Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.

Skills

• Customer Service Management
• Records Management
• Document Management
• KPI Reporting
• Problem Resolution
• Data Analysis
• Technical Reporting
• Metrics Tracking