Specialist - F&A - I2C 4B

Genpact; Gurugram District; On-site; INR 500,000 - 700,000; Full time

Job summary

Genpact is hiring for an F&A I2C Specialist to own and optimize billing operations, including dispute resolution and end-to-end billing processes. The role demands strong accounting knowledge, ERP experience, and excellent communication with cross-functional teams.

Ideal candidates will have B.Com/BA/Finance backgrounds and CFA/CPA certifications are valued. The position emphasizes accuracy, audit readiness, and client engagement across global accounts.

Qualifications

• Accounting and finance knowledge with exposure to AR and disputes handling.
• Experience with billing operations and cross-functional collaboration.
• Strong communication and analytical skills.
• Proficiency in English written and spoken.

Responsibilities

• Serve as SME for billing operations and support team members.
• Execute end-to-end billing process and process adjustments.
• Handle disputes related to invoices, payments, and balances.
• Maintain records for audit and compliance purposes.
• Engage with clients to clarify issues and negotiate resolutions.
• Collaborate with sales, billing, and finance to prevent recurrence.

Skills

Accounting

Accounts Receivable

Accounts Receivable Collection

Accounts Receivable Management

Banking Capital Markets

Client Relations

Data Literacy

Data Visualization

Deductions Management

Lean Six Sigma

People Leadership

Education

Bachelor in Accounting

Bachelor in Commerce

Bachelor in Economics

Bachelor in Finance

Master in Finance

Tools

Oracle

MS Excel

Job description

Specialist - F&A - I2CReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionRelevant years experience in Billing /DisputesServe as a subject matter expert (SME) for billing operations, providing guidance and support to all team members and cross-functional stakeholdersExecute the end-to-end billing processProcess billing adjustments, credit notes and refundsProcess billing reconciliation,vendor invoicingDocument MatchingHandle/Manage customer disputes related to invoices, payments, and account balances, ensuring timely resolutionMaintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.• SME for AP team for Disputes Resolution and support to all team members and cross-functional stakeholders• Investigate discrepancies by reviewing contracts, purchase orders, billing records, and communications.• Engage with clients professionally to clarify issues, negotiate resolutions, and maintain positive relationships.• Work closely with sales, billing, and finance teams to resolve disputes and prevent recurrence• Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.• Basic System Navigation, including experience with document management or ERP tools.• Proficiency in MS Excel• ERP Preference- Oracle• Good communication and analytical skills• Proficient in English written and spoken• B.COM or relevant Business/Finance qualification• Strong knowledge of accounting principles and financial statementsAccurate handling of complex accounts/invoices/customersQualificationsBachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - FinanceCertificationsAccounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)Required SkillsAccounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Client Relations, Collections Management, Data Literacy, Data Visualization, Deductions Management, Lean Six Sigma (LSS), People LeadershipLanguageEnglishLanguage Proficiency -Proficient - C2Additional Job Location -Job TypeRegularMaster Skill List -F&A - I2CRemote Type -OfficeWork Shift -Night Job (India)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.