Specialist - Employee Experience

WSP in India; Dadri; On-site; INR 600,000 - 1,200,000; Full time

Job summary

WSP in India is seeking a Global HR Services specialist to drive a smooth employee experience across the lifecycle, focusing on accurate HRIS processing, timely service outcomes, and effective support for employees and managers.

You will manage end-to-end onboarding, coordinate with Talent Acquisition, IT, Admin, Security and stakeholders to complete pre-joining and joining formalities, ensure data accuracy, and support continuous improvement in HR operations.

Qualifications

• Bachelor’s or master’s degree in HR or a related field.
• Relevant HR operations / shared services experience (5–8 years).
• Experience with onboarding processes is preferred.

Responsibilities

• Manage end-to-end onboarding activities for new hires.
• Coordinate with Talent Acquisition, IT, Admin, Security and stakeholders for pre-joining/joining formalities.
• Initiate and track pre-employment documentation and background verification as per guidelines.
• Ensure accurate creation and maintenance of new hire records in HR systems.
• Conduct onboarding orientation sessions explaining HR policies, benefits, code of conduct, and self-service tools.
• Act as primary point of contact for new hire queries during onboarding.
• Monitor onboarding milestones and ensure system access, asset allocation, and trainings are completed.
• Validate onboarding data to support payroll, compliance, and benefits enrollment.
• Maintain onboarding trackers, dashboards, and risk reports for stakeholders.
• Support audit readiness by maintaining onboarding documentation and approvals.
• Identify opportunities to improve onboarding efficiency and experience.

Skills

Analytical skills

Education

Bachelor’s/Master’s in HR

Tools

HRIS platforms (Oracle, Workday, SAP, SuccessFactors)

Job description

Job Description

Global HR Services, Specialist

This role is pivotal in delivering a smooth and efficient employee experience across the employee lifecycle. As a Specialist within Global HR Delivery, you will support high quality HR operations by ensuring accurate HRIS processing, timely service outcomes, and consistent employee and manager support, while partnering with key stakeholders to maintain strong service standards and continuous improvement.

Responsibilities

• Manage end-to-end onboarding activities for new hires, ensuring a seamless and positive joining experience.
• Coordinate with Talent Acquisition, IT, Admin, Security, and business stakeholders to ensure timely completion of pre-joining and joining formalities.
• Initiate and track pre-employment documentation, background verification and other compliance requirements as per company guidelines.
• Ensure accurate creation and maintenance of new hire records in HR systems, including personal details, employment information, reporting structure, and statutory data.
• Conduct or support onboarding orientation sessions by explaining key HR policies, benefits, code of conduct, employee self-service tools, and process expectations etc.
• Act as the primary point of contact for new hire queries during the onboarding phase and provide timely resolution or escalation where required.
• Monitor onboarding milestones and ensure completion of system access, asset allocation, email creation, induction schedules, and mandatory trainings in coordination with relevant teams.
• Validate onboarding data for accuracy and completeness to support payroll inputs, statutory compliance, employee benefits enrolment, and HR reporting.
• Maintain onboarding trackers, dashboards, and status reports, highlighting pending actions, process gaps, and risks to stakeholders.
• Support audit readiness by maintaining complete onboarding documentation, approvals, and evidence in line with internal controls and data privacy requirements.
• Identify opportunities to improve onboarding efficiency, employee experience, documentation quality, and first-time-right processing.

Qualifications

• Bachelor’s or master’s degree, preferably in Human Resources or related field.
• Relevant HR operations / HR shared services experience (5-8 years).
• Relevant HR operations / HR shared services experience, preferably with strong exposure to onboarding processes.

Core Competencies & Skills

• Knowledge or proficiency in HRIS platforms (Oracle, Workday, SAP, SuccessFactors).
• Analytical skills with the