Job Description Infrastructure Pre-Sales Solution Specialist
A Traditional and Hybrid Cloud Infrastructure Solution Specialist is a practitioner in the field of Solution Architecture and will be working within the Cloud Infrastructure Outsourcing Solutioning team.
The Data Center and Network Managed Services Solution Architect is a very experienced architect with cross-domain, cross-functional, and cross-industry expertise. He/she outlines solution architecture descriptions, then monitors and governs their specification and costing during a sales campaign.
Must have performed roles in infrastructure management and Presales, design/architect infrastructure solutions for managed services.
Experience in architecting solutions, FTE sizing, hosting solution estimation, hardware sizing, cloud resource sizing, cost models and responding to RFPs for infrastructure management Outsourcing Services.
Responsibilities include:
Infrastructure Outsourcing pursuits
- Lead End-to-End presentation sessions/discussions with CxO's & Infra heads during the RFx cycle
- Ability to think and apply cutting edge solutions based on Ai where feasible
- Interlock with businesses to understand their objectives and recommend solutions to meet their requirements
- Provide pre-sales / solution support to business requirements
- Conducting requirement workshops to capture customer requirements and evaluate / analysis of their data
- Apply domain expertise and innovative ideas to architect/design solutions, evaluate multiple options to meet client's business requirements
- Respond to RFI / RFPs, prepare solution documentation and presentations
- Design a detailed delivery model for the Infra Transformation Run Services
- Build the costing details for the run solution
- Present the solution to the customer during workshops, oral sessions
- Manage and mitigate the risks associated with the proposed solution
- Follow solution approval process
Business Development
- Manages presales and solutioning activities for the service offering
- Build and maintain cost models
- Create winning proposals by closely working with Bid Managers, onsite sales teams, internal delivery organizations, 3rd party vendors
- Build (and maintain repository) for costing models, proposals, and business development documents
- Mentor and guide junior Solution Architect resources
Desired Skills & Experience
- Bachelor's degree or equivalent combination of education and experience
- Operational and service delivery experience in the following streams with in-depth domain expertise in any of the following streams:
- Traditional IT Infrastructure including on-premises data center, network, database, middleware, storage, backup
- SDI Platform: VxRail, Nutanix, Hyperflex, vSAN, NSX
- Converged Platform: Synergy, VxBlock, Flexpod Soln's
- Migration Solution – Cloud Natives, Storage based Replication, Zerto, Platespin
- Compute Virtualization: VMware, Hyper-V, Acropolis
- Backup Soln - Rubrik, Cohesity, Commvault, Networker, Spectrum
- Hybrid Storage Arrays: Dell-EMC, HPE, Nimble, Pure & IBM
- Storage Virtualization & Fabric: VPLEX, SVC, Cisco & Brocade Switching
- DRaaS Soln - VMWare SRM, IBM CRO & Zerto
- Middleware - IIS, WebSphere, WebLogic, JBoss, etc.
- Remote monitoring and management tools (Tivoli, BMC, HPOV, CA Spectrum, etc.)
- Automation- UiPath, Ansible, Jenkins, Microfocus
- ITSM- ServiceNow, Remedy
- Network Knowledge - Cisco, Avaya, F5, and Juniper, Citrix, SDWAN, SDN
- Proven track record of having done customer-facing solution defense.
- Capable of independent thinking, articulating and comprehend customer pain points in technology and commercial areas for providing solutions
- Team player and self-motivated individual
- Proficient (read, write, speak) in the English language
- Strong communication skills to listen to the clients and articulate back for solutioning
- Strong interpersonal and presentation skills for interacting with a team member and prospective clients up to the Board level