ServiceNow Solution Architect - Presales - GO/JC/4849/2026

Golden Opportunities; Chennai; On-site; INR 3,500,000 - 8,000,000; Full time

Job summary

Golden Opportunities is seeking a CIS Architect to drive end-to-end solutions and commercial framing from workshops through to delivery. The ideal candidate will have 10+ years of relevant experience with a strong background in presales, solution architecture, and infrastructure spanning on-prem and cloud.

Responsibilities include leading client engagements, designing differentiated solutions, and mentoring junior team members.

Qualifications

• 10+ years total and relevant experience in CIS/architect roles.
• Location: Chennai or Bangalore.
• Mandatory knowledge of Presales, solution architecture and large infra deployments.
• Industry experience in BPO/KPO/GBS or related shared services may be preferred.

Responsibilities

• Own end-to-end solution and commercial framing, workshops for scoping and solution discussions.
• Collaborate with internal/external stakeholders to design winning solutions.
• Create reusable bid components and templates for faster pursuits.
• Lead workshops, due diligence, and interface with clients and TPA as needed.
• Mentor junior/mid-level solution managers and drive winning themes.

Skills

Presales

Solution Architect

Infrastructure

CIS

DC

Network

Security

Managed services

Education

BE/B.Tech/MBA/MCA/BCA/B.sc

Tools

Workshops

Job description

Job Details

Job Title: CIS Architect

Job Location: Chennai / Bangalore

Candidate Expectations

• Total Experience and Relevant Experience - 10+Years
• Candidate Location: Chennai / Bangalore
• Skills – Presales, Solution Architect, Infrastructure,CIS
• Candidate Industry (BPO / KPO / GBS / GCC / GSS / Captive Shared Services)
• Diversity - N/A

Education and Certification

• Qualification: Mandatory: BE/B.Tech/MBA/MCA/BCA/B.sc
• Specific Remarks: Distance education not accepted, 15 years regular stream mandatory, etc.

Detailed Job Description

Key Responsibilities

• End to end responsibility of Solution & commercials creation and integration including conducting workshops for scoping, questionnaire and solution discussions.
• Collaboratively work with all internal and external stakeholders in designing a winnable solution.
• Responsible for creation of differentiated solutions that meets the customer requirements.
• Formulate re-usable bid components to achieve maximum utilization.
• Develop winning themes, SWOT and competitor analysis for the pursuit.
• Lead solution workshop, MVD / CAS sessions, Due Diligence and various pursuit related workshops and interface with client and TPA.
• Developed various templates and frameworks for strategic pursuit management including reusable and reference materials.
• Manage and mentor a team of junior and mid-level solution managers.
• Key Skills
• Mandatory Key Skills: Presales, Solution Architect, Infrastructure background (on-prem & Cloud), multi tower experience in DC, Network, security, with end user computing (EUC) & Managed services, Digital Transformations.
• Good to Have Skills: Preferred Certifications:
• Effective project/ time management skills.
• Must be fully flexible and mobile’s
• Flexibility to accommodate short domestic and international business travel up