Role Overview
A Senior IT Infrastructure Presales professional leads complex, high‑value technology engagements by owning solution strategy, architecture, and technical deal closure. The role goes beyond technical design into consultative selling, mentoring junior presales staff, and influencing customer decisions at a senior level.
You act as a trusted advisor to customers and a technical leader for internal sales and delivery teams.
Key Responsibilities
1. Strategic Customer Engagement
- Lead end‑to‑end presales cycles for medium to large enterprise deals
- Engage CXOs, IT Heads, and Enterprise Architects
- Understand business objectives, transformation goals, and budget constraints
- Drive solution discovery workshops and architectural discussions
- Position IT Infrastructure as a business enabler, not just technology
- Data Centers (Compute, Storage, Network)
- Virtualization & Hyper‑Converged Infrastructure
- Backup, DR, and Business Continuity
- Network & Infra Security (Firewalls, IAM, Zero Trust basics)
- Create and validate:
- Reference architectures
- Migration and modernization roadmaps
- Ensure scalability, security, resiliency, and cost optimization
- Lead technical response for:
- Large RFPs, RFIs, RFQs
- Managed Services & Infrastructure Transformation deals
- Define scope, assumptions, risks, and dependencies
- Prepare:
- BoQs/BoMs
- Effort models and pricing inputs
- Ensure alignment between solution, cost, and delivery feasibility
4. Commercial & Deal Shaping
- Technical win strategy
- Evaluate trade‑offs between cost, performance, and risk
- Assist in contract & SoW finalization
5. OEM, Partner & Ecosystem Management
- Lead relationships with OEMs and hyperscalers:
- Dell, HPE, IBM, Cisco, NetApp
- Negotiate:
- Architecture options
- Special pricing and incentives
- Stay current with technology roadmaps and product lifecycle changes
6. Technical Leadership & Mentoring
- Mentor and guide:
- Solution consultants
- Review and approve architectures and proposals
- Define:
- Reusable solution frameworks
- Act as escalation point for complex technical issues
Core Technical Expertise
Infrastructure & Data Center
- SAN / NAS / Object Storage
- Network architecture (LAN/WAN, SD‑WAN)
- Data center modernization
- Hybrid and multi‑cloud designs
- Cloud migrations and landing zones
- VMware vSphere / NSX / Horizon
- HCI platforms (VxRail, Nutanix, HPE Simplivity)
- Backup platforms
- Infrastructure security integration
- Executive‑level communication and presentation
- Consultative selling mindset
- Decision‑making under pressure
- Ability to lead without authority
- Strong business and financial awareness
Typical Deliverables
- Technical Proposal & RFP Responses
- SoWs (technical sections)
- Executive Presentations
- PoC and Pilot Plans
Experience & Education
- Experience: 8-10 years in IT Infrastructure
- Presales Experience: 3–4 years preferred
- Education: B.E / B.Tech / MCA or equivalent