soft service executive

Jones Lang LaSalle Incorporated; Attibele; On-site; INR 350,000 - 550,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Bengaluru, India, invites applications for a Soft Services Executive to oversee daily non-technical facility operations, including cleaning, housekeeping, pest control, landscaping, and front-of-house services. The role ensures a safe, clean, and well-maintained workplace with on-site requirements and potential after-hours coverage.

Requirements include a bachelor's degree or diploma in Facility Management or related field, 2–5 years in FM or hospitality, HSE

Qualifications

• Bachelor's degree or diploma in Facility Management, Hospitality, or related field.
• 2–5 years' experience in facilities management or hospitality operations.
• Knowledge of HSE standards; vendor management skills.
• Proficient in MS Office.

Responsibilities

• Supervise daily soft services operations and ensure SLA/KPI compliance.
• Conduct site inspections and quality audits.
• Manage vendor performance and contract compliance.
• Schedule and oversee soft services staff.
• Resolve client/occupant complaints promptly.
• Track consumables inventory and raise procurement requests.
• Ensure HSE compliance across all activities.
• Support budgeting, invoicing, and expense tracking.
• Maintain reports and documentation for audits and reviews.
• Train staff on SOPs and safety protocols.
• Events and experience coordination.

Skills

Communication skills

Organization skills

Problem-solving skills

Education

Bachelor's degree or diploma in Facility Management, Hospitality, or related field

Tools

MS Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Soft Services Executive – Job Description Department: Facilities Management Reports To: Soft Services Manager

Role Summary Oversees daily non-technical facility operations — cleaning, housekeeping, pest control, landscaping, waste management, and front-of-house services — ensuring a safe, clean, and well-maintained workplace.

Key Responsibilities

• Supervise daily soft services operations and ensure SLA/KPI compliance.
• Conduct site inspections and quality audits.
• Manage vendor performance and contract compliance.
• Schedule and oversee soft services staff.
• Resolve client/occupant complaints promptly.
• Track consumables inventory and raise procurement requests.
• Ensure HSE compliance across all activities.
• Support budgeting, invoicing, and expense tracking.
• Maintain reports and documentation for audits and reviews.
• Train staff on SOPs and safety protocols.
• Events and experience coordination.

Requirements

• Bachelor's degree/diploma in Facility Management, Hospitality, or related field (or equivalent experience).
• 2–5 years' experience in facilities management or hospitality operations.
• Knowledge of HSE standards; vendor management skills.
• Proficient in MS Office.
• Strong communication, organization, and problem-solving skills.

Working Conditions

On-site role; may require early, evening, or weekend coverage based on site needs. Location: On-site –Bengaluru, KA Scheduled Weekly Hours: 48

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.