Facilities Coordinator – Soft Services

Jones Lang LaSalle Incorporated; Gurugram District; In loco; INR 360.000 - 600.000; Tempo pieno

Descrizione del lavoro

Jones Lang LaSalle Incorporated seeks a Facilities Coordinator – Soft Services to manage day-to-day operations for a premium BFSI office environment in Gurugram. The role emphasizes housekeeping, pantry coordination, and maintaining fixtures and furnishings, with strict adherence to KPIs, SLAs and site compliance.

It offers on-site responsibilities with a 48-hour weekly commitment. The candidate will monitor cleaning methods, supervise vendors, and ensure service quality while coordinating with

Competenze

• Experience in facilities, workplace, soft services, or hospitality operations.
• Knowledge of premium office upkeep and floor maintenance practices.
• Understanding of cleaning solutions, procedures and cafeteria management.

Mansioni

• Manage soft services operations across the office in a 24x7 shift environment.
• Ensure housekeeping, hygiene, pantry, and cafeteria services meet expected standards.
• Maintain premium office spaces, including fixtures, furnishings, meeting rooms, and common areas.
• Monitor cleaning methods, chemicals, and procedures for different floor and surface types.
• Track vendor performance and ensure SLA and KPI compliance.
• Conduct routine inspections, audits, and follow-up on corrective actions.
• Coordinate with internal teams and client stakeholders for seamless workplace delivery.
• Maintain required records, logs, checklists, and compliance documentation.

Conoscenze

Facilities operations

Soft services

Hospitality operations

Communication skills

Customer-focused

Descrizione del lavoro

Job title: Facilities Coordinator – Soft Services

Location: Gurugram Client site / premium office environment

Shift: 24x7 rotational shifts

Role summary

We are looking for a Facilities Coordinator – Soft Services to manage day-to-day workplace operations for a premium BFSI office environment. The role will focus on housekeeping, floor care, upkeep of fixtures and furnishings, pantry and cafeteria coordination, service quality, and client experience. The position requires strong adherence to KPIs, SLAs, governance standards, and site compliance requirements.

Key responsibilities

• Manage soft services operations across the office in a 24x7 shift environment
• Ensure housekeeping, hygiene, pantry, and cafeteria services meet expected standards
• Maintain premium office spaces, including fixtures, furnishings, meeting rooms, and common areas
• Monitor cleaning methods, chemicals, and procedures for different floor and surface types
• Track vendor performance and ensure SLA and KPI compliance
• Conduct routine inspections, audits, and follow-up on corrective actions
• Coordinate with internal teams and client stakeholders for seamless workplace delivery
• Maintain required records, logs, checklists, and compliance documentation

Candidate profile

• Experience in facilities, workplace, soft services, or hospitality operations
• Strong knowledge of premium office upkeep and floor maintenance practices
• Good understanding of cleaning solutions, procedures, and cafeteria management
• Good communication skills and collaborative working style
• Professional, pleasant, and customer-focused approach
• Hospitality background preferred
• Preferred experience: BFSI or other high-compliance corporate environments
• KPI- and SLA-driven service delivery models
• Location: On-site –Gurugram, HR
• Scheduled Weekly Hours: 48

We’re interested in getting to know you and what you bring to the table!

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