SOFT COLLECTIONS & CUSTOMER SERV

Vrinda International; Pune District; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Performance-based incentives

Rotational week off

Job summary

Vrinda International in Pune is hiring for Soft Collections & Customer Service. The role requires excellent communication, problem-solving, and strong negotiation skills. Candidates should be comfortable with rotational shifts and basic computer use.

CTC ranges from 3–6 LPA, and both freshers and experienced individuals are welcome to apply. We value clear communication, active listening, and professional customer handling to maintain positive relationships and meet performance-based incentives.

Qualifications

• Excellent verbal and written communication.
• Active listening and problem-solving abilities.
• Negotiation and convincing skills.
• Basic computer knowledge.

Responsibilities

• Handle soft collections and customer service queries.
• Assist customers professionally and resolve issues.
• Work in rotational shifts and adapt to changing schedules.

Skills

Communication skills

Active listening

Negotiation skills

Computer basics

Customer handling

Rotational shifts

Incentives

Job description

Welcome to Vrinda International's Talent Portal

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Why Choose Us?

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Job Description

? WE ARE HIRING | SOFT COLLECTIONS & CUSTOMER SERVICE ?

? Location: Pune

? CTC: 3–6 LPA

? Experience: Freshers & Experienced
?Salary:

• Depends on last drawn salary and years of experience

We are looking for candidates with extremely excellent communication skills for a Soft Collections & Customer Service process.

• Excellent verbal and written communication
• Active listening and problem-solving
• Negotiation and convincing skills
• Basic computer knowledge
• Ability to handle customers professionally
• Comfortable working in rotational shifts
• Performance-based incentives
• Rotational week off – any 6 days in a month