SM-DST

IIFL Home Loans; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

IIFL Home Loans in Bengaluru seeks a Branch Leader to drive home loan sales and manage daily branch operations. You will oversee a sales-driven team, coordinate with partners, and ensure compliance while expanding customer acquisition and portfolio quality.

Ideal candidates bring BFSI sales experience, strong networking, and proven P&L oversight. This is a hands-on role requiring high energy and strategic execution at the branch level.

Qualifications

• < 2-5 years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposure to Loans Against Property preferred.
• Prior experience in direct customer acquisition and channel sales; strong local market knowledge and established regional network.
• Strong leadership, team management, and P&L responsibility.
• Excellent communication and negotiation skills.
• Analytical skills and proficiency with Excel and MIS tools.

Responsibilities

• Manage overall branch sales operations, including business development, customer service, and compliance.
• Drive home loan business growth through direct sourcing, connectors, builder tie-ups, and open-market channels.
• Build and maintain strong customer and builder relationships to maximize business value and cross-sell opportunities.
• Lead, train, and motivate the sales team; recruit high-performing talent while fostering engagement.
• Develop and implement strategies to achieve branch sales targets.
• Monitor branch portfolio performance and implement corrective measures.
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
• Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality, and control NPAs.
• Oversee collections for acquired portfolios to ensure healthy asset quality.
• Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes.
• Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition.

Skills

Leadership

Sales

Business development

Negotiation

Communication

Problem-solving

Analytics

Excel/MIS

Education

Experience in BFSI/NBFC

Loans Against Property exposure

Tools

Excel

Sales MIS tools

Job description

Regular

Job Description

Job Purpose:

The role is responsible forleading branch operations and driving business growth for home loan andmortgage products. It involves achieving sales targets through team management,market development, and strategic partnerships. The position focuses on expandingcustomer acquisition, ensuring compliance, maintaining portfolio quality, anddelivering a superior customer experience across all branch activities.

Key Responsibilities:

• Manageoverall branch sales operations, including business development, customerservice, and compliance.
• Drivehome loan business growth through direct sourcing, connectors, builder tie-ups, and open-marketchannels.
• Buildand maintain strong customer and builder relationships to maximize businessvalue and cross-sell opportunities.
• Lead,train, and motivate the sales team; recruit high-performing talent whilefostering engagement.
• Developand implement strategies to achieve branch sales targets.
• Monitorbranch portfolio performance and implement corrective measures.
• Ensureadherence to regulatory guidelines, internal policies, and audit requirements.
• Collaboratewith Operations and Risk teams to streamline loan processes, maintain portfolioquality, and control NPAs.
• Overseecollections for acquired portfolios to ensure healthy asset quality.
• Trackmarket trends, competitive activities, and customer feedback; recommendstrategies to enhance business outcomes.
• Executepromotional campaigns, contests, and innovative initiatives to boost customeracquisition.

Skills Required:

• Provenability to lead sales teams and manage branch-level P&L.
• Strongbusiness development, networking, negotiation, and influencing skills.
• Excellentinterpersonal, communication, and problem-solving abilities.
• Highmotivation, self-starter attitude, and bias for action in a high-performanceenvironment.
• Stronganalytical skills to track performance and drive profitability.
• Workingknowledge of Excel and sales MIS tools

Educational Qualifications and Experience:

• < 2-5 years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposureto Loans Against Property preferred.
• Priorexperience in direct customer acquisition and channel sales; strong localmarket knowledge and established regional network.

Job Snapshot

Updated Date

28-10-2026

Job ID

Job8311

Department

Location