SM-Ludhiana

Darwinbox Digital Solutions Pvt. Ltd.; Ludhiana; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. in Ludhiana, Punjab, seeks a Branch Manager to lead sales operations for home loan products and drive business growth. You will manage a sales team, develop partnerships, and ensure regulatory compliance while improving portfolio quality.

You will build customer and builder relationships, recruit talent, and implement strategies to hit branch targets. The role demands strong local market knowledge and guidance across risk and operations to optimize processes.

Qualifications

• 2–5 years of experience in Home Loan or Mortgage Sales within BFSI/NBFC.
• Exposure to Loans Against Property preferred.
• Strong local market knowledge and established regional network.

Responsibilities

• Manage branch sales operations including business development and customer service.
• Drive home loan growth through direct sourcing, connectors, builder tie-ups, and open market channels.
• Lead, train, and motivate the sales team; recruit high-performing talent while fostering engagement.
• Develop and implement strategies to achieve branch sales targets.
• Monitor branch portfolio performance and implement corrective measures.
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
• Collaborate with Operations and Risk teams to streamline loan processes and control NPAs.
• Oversee collections for acquired portfolios to ensure healthy asset quality.
• Track market trends, competitive activities, and customer feedback to improve outcomes.
• Execute promotional campaigns and initiatives to boost customer acquisition.

Skills

Lead sales teams

Business development

Negotiation

Interpersonal skills

Analytical skills

Excel / MIS tools

Tools

Excel

Sales MIS tools

Job description

Regular

Job Description

Job Purpose

The role is responsible forleading branch operations and driving business growth for home loan andmortgage products. It involves achieving sales targets through team management,market development, and strategic partnerships. The position focuses on expandingcustomer acquisition, ensuring compliance, maintaining portfolio quality, anddelivering a superior customer experience across all branch activities.

Key Responsibilities

• Manageoverall branch sales operations, including business development, customerservice, and compliance.


• Drivehome loan business growth through direct sourcing, connectors, builder tie-ups, and open-marketchannels.


• Buildand maintain strong customer and builder relationships to maximize businessvalue and cross-sell opportunities.


• Lead,train, and motivate the sales team; recruit high-performing talent whilefostering engagement.


• Developand implement strategies to achieve branch sales targets.


• Monitorbranch portfolio performance and implement corrective measures.


• Ensureadherence to regulatory guidelines, internal policies, and audit requirements.


• Collaboratewith Operations and Risk teams to streamline loan processes, maintain portfolioquality, and control NPAs.


• Overseecollections for acquired portfolios to ensure healthy asset quality.


• Trackmarket trends, competitive activities, and customer feedback; recommendstrategies to enhance business outcomes.


• Executepromotional campaigns, contests, and innovative initiatives to boost customeracquisition.

Skills Required

• Provenability to lead sales teams and manage branch-level P&L.


• Strongbusiness development, networking, negotiation, and influencing skills.


• Excellentinterpersonal, communication, and problem-solving abilities.


• Highmotivation, self-starter attitude, and bias for action in a high-performanceenvironment.


• Stronganalytical skills to track performance and drive profitability.


• Workingknowledge of Excel and sales MIS tools

Educational Qualifications and Experience

• < 2–5years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposureto Loans Against Property preferred.


• Priorexperience in direct customer acquisition and channel sales; strong localmarket knowledge and established regional network.

Job Snapshot

Updated Date

31-07-2026

Job ID

Job7474

Department

Location