SM/EMERGING/Moti Nagar

IIFL Home Loans; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. in Delhi is seeking a Sales - DST at AM - Manager level to lead branch sales and drive loan business growth.

You will manage branch sales operations, develop business through channels, train and motivate the sales team, and ensure regulatory compliance while improving portfolio quality. This role offers a hands-on leadership position with exposure to BFSI / NBFC domains and opportunities to shape customer acquisition strategies.

Qualifications

• Proven ability to lead sales teams and manage branch-level P&L.
• Strong business development, networking, negotiation, and influencing skills.
• Excellent interpersonal, communication, and problem-solving abilities.
• High motivation, self-starter attitude, and bias for action in a high-performance environment.
• Strong analytical skills to track performance and drive profitability.
• Working knowledge of Excel and sales MIS tools.

Responsibilities

• Manage overall branch sales operations, including business development, customer service, and compliance.
• Drive home loan business growth through direct sourcing, connectors, builder tie-ups, and open-market channels.
• Build and maintain strong customer and builder relationships to maximize business value and cross-sell opportunities.
• Lead, train, and motivate the sales team; recruit high-performing talent while fostering engagement.
• Develop and implement strategies to achieve branch sales targets.
• Monitor branch portfolio performance and implement corrective measures.
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
• Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality, and control NPAs.
• Oversee collections for acquired portfolios to ensure healthy asset quality.
• Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes.
• Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition.

Skills

Lead sales team

Branch P&L

Business development

Negotiation

Interpersonal skills

Communication

Problem solving

Analytical skills

Excel

Sales MIS tools

Tools

Sales MIS tools

Job description

Regular

Job Description

quality, and delivering a superior customer experience across all branch activities.

Key Responsibilities:

• Manage overall branch sales operations, including business development, customer service, and compliance.
• Drive home loan business growth through direct sourcing, connectors, builder tie-ups, and open-market channels.
• Build and maintain strong customer and builder relationships to maximize business value and cross-sell opportunities.
• Lead, train, and motivate the sales team; recruit high-performing talent while fostering engagement.
• Develop and implement strategies to achieve branch sales targets.
• Monitor branch portfolio performance and implement corrective measures.
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
• Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality, and control NPAs.
• Oversee collections for acquired portfolios to ensure healthy asset quality.
• Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes.
• Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition.

Skills Required:

• Proven ability to lead sales teams and manage branch-level P&L.
• Strong business development, networking, negotiation, and influencing skills.
• Excellent interpersonal, communication, and problem-solving abilities.
• High motivation, self-starter attitude, and bias for action in a high-performance environment.
• Strong analytical skills to track performance and drive profitability.
• Working knowledge of Excel and sales MIS tools

Educational Qualifications and Experience:

• <2–5 years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposure to Loans Against Property preferred.

Job Title Sales - DST

Grade AM - Manager

Job Snapshot

Updated Date

17-09-2026

Job ID

Job7914

Department

Location