SM-Chandigarh

Darwinbox Digital Solutions Pvt. Ltd.; Chandigarh; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. in Chandigarh seeks an experienced Branch Manager to lead sales, operations, and compliance for home loans and mortgage products. You will focus on acquiring customers, developing partnerships, and growing the branch portfolio.

You will manage a sales team, drive targets, and maintain high service standards while coordinating with risk and operations to ensure healthy asset quality. Prior BFSI experience and strong networking are essential.

Qualifications

• 2–5 years of experience in Home Loan or Mortgage Sales within BFSI/NBFC.
• Strong local market knowledge and regional network.
• Direct customer acquisition and channel sales experience.
• High motivation and ability to perform in a high-pressure environment.

Responsibilities

• Manage branch sales operations, including business development and compliance.
• Drive home loan growth through direct sourcing, connectors, and open channels.
• Build and maintain strong customer and builder relationships for cross-sell.
• Lead and train the sales team, recruiting high performers.
• Develop and implement strategies to achieve branch targets.
• Monitor portfolio performance and take corrective actions.
• Ensure adherence to regulatory guidelines and audit requirements.
• Collaborate with Operations and Risk to streamline loan processes and control NPAs.
• Oversee collections for acquired portfolios to maintain asset quality.
• Track market trends and competitors; propose improvement strategies.
• Execute promotional campaigns to boost customer acquisition.

Skills

Branch leadership

Sales strategy

Negotiation

Interpersonal skills

Problem-solving

Excel / MIS

Tools

Excel

Sales MIS

Job description

Regular

Job Description

Job Purpose:

The role is responsible forleading branch operations and driving business growth for home loan and mortgage products. It involves achieving sales targets through team management, market development, and strategic partnerships. The position focuses on expanding customer acquisition, ensuring compliance, maintaining portfolio quality, and delivering a superior customer experience across all branch activities.

Key Responsibilities:

• Manageoverall branch sales operations, including business development, customerservice, and compliance.
• Drivehome loan business growth through direct sourcing, connectors, builder tie-ups, and open-marketchannels.
• Buildand maintain strong customer and builder relationships to maximize businessvalue and cross-sell opportunities.
• Lead,train, and motivate the sales team; recruit high-performing talent whilefostering engagement.
• Developand implement strategies to achieve branch sales targets.
• Monitorbranch portfolio performance and implement corrective measures.
• Ensureadherence to regulatory guidelines, internal policies, and audit requirements.
• Collaboratewith Operations and Risk teams to streamline loan processes, maintain portfolioquality, and control NPAs.
• Overseecollections for acquired portfolios to ensure healthy asset quality.
• Trackmarket trends, competitive activities, and customer feedback; recommendstrategies to enhance business outcomes.
• Executepromotional campaigns, contests, and innovative initiatives to boost customeracquisition.

Skills Required:

• Provenability to lead sales teams and manage branch-level P&L.
• Strongbusiness development, networking, negotiation, and influencing skills.
• Excellentinterpersonal, communication, and problem-solving abilities.
• Highmotivation, self-starter attitude, and bias for action in a high-performanceenvironment.
• Stronganalytical skills to track performance and drive profitability.
• Workingknowledge of Excel and sales MIS tools

Educational Qualifications and Experience:

• < 2–5years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposureto Loans Against Property preferred.
• Priorexperience in direct customer acquisition and channel sales; strong localmarket knowledge and established regional network.

Job Snapshot

Updated Date

10-07-2026

Job ID

Job7273

Department

Location