SM/EMERGING/chandigarh

Darwinbox Digital Solutions Pvt. Ltd.; Chandigarh; On-site; INR 1,100,000 - 1,900,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. in India seeks a Branch Manager to lead operations and drive growth in home loan and mortgage products across the branch network.

You will manage sales, develop partnerships with builders and connectors, recruit and mentor the sales team, ensure compliance, monitor portfolio quality, and deliver a superior customer experience. The role emphasizes acquiring customers, optimizing processes, and implementing campaigns to achieve targets while collaborating with

Qualifications

• Experience leading sales teams at branch level and managing branch P&L.
• Strong business development, networking, negotiation, and influencing skills.
• Excellent interpersonal, communication, and problem-solving abilities.
• Self-motivated with bias for action in a high-performance environment.
• Strong analytical skills to track performance and drive profitability.
• Working knowledge of Excel and sales MIS tools.

Responsibilities

• Manage overall branch sales operations, including business development, customer service, and compliance.
• Drive home loan business growth through direct sourcing, connectors, builder tie-ups, and open-market channels.
• Build and maintain strong customer and builder relationships to maximize business value and cross-sell opportunities.
• Lead, train, and motivate the sales team; recruit high-performing talent while fostering engagement.
• Develop and implement strategies to achieve branch sales targets.
• Monitor branch portfolio performance and implement corrective measures.
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
• Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality, and control NPAs.
• Oversee collections for acquired portfolios to ensure healthy asset quality.
• Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes.
• Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition.

Skills

Sales Leadership

Branch P&L

Business Development

Negotiation

Interpersonal Skills

Communication

Problem Solving

Analytical Skills

Excel

MIS Tools

Job description

Regular

Job Description

Job Purpose:

The role is responsible for leading branch operations and driving business growth for home loan and mortgage products. It involves achieving sales targets through team management, market development, and strategic partnerships. The position focuses on expanding customer acquisition, ensuring compliance, maintaining portfolio quality, and delivering a superior customer experience across all branch activities.

Key Responsibilities:

• Manage overall branch sales operations, including business development, customer service, and compliance.
• Drive home loan business growth through direct sourcing, connectors, builder tie-ups, and open-market channels.
• Build and maintain strong customer and builder relationships to maximize business value and cross-sell opportunities.
• Lead, train, and motivate the sales team; recruit high-performing talent while fostering engagement.
• Develop and implement strategies to achieve branch sales targets.
• Monitor branch portfolio performance and implement corrective measures.
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
• Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality, and control NPAs.
• Oversee collections for acquired portfolios to ensure healthy asset quality.
• Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes.
• Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition.

Skills Required:

• Proven ability to lead sales teams and manage branch-level P&L.
• Strong business development, networking, negotiation, and influencing skills.
• Excellent interpersonal, communication, and problem-solving abilities.
• High motivation, self-starter attitude, and bias for action in a high-performance environment.
• Strong analytical skills to track performance and drive profitability.
• Working knowledge of Excel and sales MIS tools

Educational Qualifications and Experience:

Job Snapshot

Updated Date

14-08-2026

Job ID

Job7584

Department

Location