Showroom / Store Manager - Lighting

CJ Living; New Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

CJ Living is seeking a Showroom / Store Manager for its premium decorative lighting showroom in Delhi. You will lead daily operations, drive sales, manage a high-end sales team, and coordinate with architects, interior designers, and lighting consultants to ensure exceptional customer service.

The role requires deep knowledge of chandeliers, pendants, lamps, and related decor lighting, along with strong leadership and client management skills for premium clients.

Qualifications

• Minimum 5 years of experience in decorative lighting, luxury lighting, or premium lighting retail.
• Experience in showroom management, sales, team handling, and daily store operations.
• Good knowledge of decorative lighting products, including chandeliers, pendants, wall lights, ceiling lights, table lamps, and floor lamps.
• Strong sales, negotiation, customer-handling, and business development skills.
• Ability to manage sales targets, customer enquiries, quotations, follow-ups, and order coordination.
• Experience working with architects, interior designers, lighting consultants, and high-end customers will be preferred.
• Strong communication, presentation, leadership, and team management skills.
• Customer-focused, commercially aware, and capable of managing a premium lighting showroom independently.
• Candidates from decorative lighting or luxury lighting brands will be given preference.

Responsibilities

• Manage the overall operations and performance of LYTs 6,000 sq. ft. premium decorative lighting showroom.
• Drive sales, achieve monthly targets, and monitor daily sales performance.
• Lead and manage the showroom sales team to ensure excellent customer service and target achievement.
• Handle premium customers, architects, interior designers, and high-end clients.
• Recommend suitable decorative lighting products, including chandeliers, pendants, table lamps, floor lamps, and wall lights, based on customer requirements.
• Manage customer enquiries, quotations, sales follow-ups, order bookings, and client relationships.
• Develop business opportunities through relationships with architects, interior designers, and lighting consultants.
• Oversee daily showroom operations, product displays, visual merchandising, staff coordination, and showroom presentation.
• Monitor stock availability and coordinate with internal teams for order processing and timely deliveries.
• Handle customer complaints and coordinate after-sales services.
• Track daily sales, enquiries, conversions, and team performance, and report updates to management.

Job description

Role & Responsibilities Showroom / Store Manager Lighting

• Manage the overall operations and performance of LYTs 6,000 sq. ft. premium decorative lighting showroom.
• Drive sales, achieve monthly targets, and monitor daily sales performance.
• Lead and manage the showroom sales team to ensure excellent customer service and target achievement.
• Handle premium customers, architects, interior designers, and high-end clients.
• Recommend suitable decorative lighting products, including chandeliers, pendants, table lamps, floor lamps, and wall lights, based on customer requirements.
• Manage customer enquiries, quotations, sales follow-ups, order bookings, and client relationships.
• Develop business opportunities through relationships with architects, interior designers, and lighting consultants.
• Oversee daily showroom operations, product displays, visual merchandising, staff coordination, and showroom presentation.
• Monitor stock availability and coordinate with internal teams for order processing and timely deliveries.
• Handle customer complaints and coordinate after-sales services.
• Track daily sales, enquiries, conversions, and team performance, and report updates to management.

Preferred Candidate Profile

• Minimum 5 years of experience in decorative lighting, luxury lighting, or premium lighting retail.
• Experience in showroom management, sales, team handling, and daily store operations.
• Good knowledge of decorative lighting products, including chandeliers, pendants, wall lights, ceiling lights, table lamps, and floor lamps.
• Strong sales, negotiation, customer-handling, and business development skills.
• Ability to manage sales targets, customer enquiries, quotations, follow-ups, and order coordination.
• Experience working with architects, interior designers, lighting consultants, and high-end customers will be preferred.
• Strong communication, presentation, leadership, and team management skills.
• Customer-focused, commercially aware, and capable of managing a premium lighting showroom independently.
• Candidates from decorative lighting or luxury lighting brands will be given preference.