Shift Supervisor

Licious; Bengaluru; On-site; INR 260,000 - 380,000; Full time

Job summary

Licious in Bengaluru is seeking a Shift Supervisor to run one shift, lead the floor team, and ensure store standards are met. This hands-on role focuses on smooth shift execution, inventory freshness checks, and customer service on the shop floor.

You will support opening/closing, manage basic reporting, and collaborate with the Store Manager on manpower gaps and daily execution to keep operations running efficiently.

Qualifications

• 1–2 years of experience in retail, QSR, food service, or similar customer-facing store roles.
• Experience leading a shift, floor, or team in a process-driven environment.
• Hands-on exposure to customer handling, team coordination, and shift execution.
• Comfort with inventory handling, freshness/expiry checks, and wastage control.
• Willingness to work in a hygiene- and food-safety-driven environment.
• Hands-on, floor-first approach with good communication and dependability.

Responsibilities

• Run your assigned shift smoothly, support opening/closing activities, and ensure the store is operationally ready throughout the day.
• Support stock handling, freshness/expiry checks, reconciliation, and wastage control during the shift.
• Guide the team on the floor, allocate work, manage shift discipline, and support the Store Manager in handling manpower gaps and daily execution.
• Resolve routine customer issues on the floor and elevate critical concerns when needed.
• Maintain hygiene, food‑safety, and store SOP standards through disciplined execution during the shift.
• Support daily reporting and coordinate with the Store Manager for smooth shift operations.

Skills

Shift operations

Store readiness

People leadership

Customer handling

Hygiene & SOP compliance

Job description

We are Licious, a Bengaluru-based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta — our founders, foodies, and friends. We’re India’s most successful D2C food-tech brand, operating in 20+ cities and delighting over 32 lakh customers with our de-licious fresh meat and seafood!

This is a hands‑on shift leadership role at the store level. As a Shift Supervisor, you will run one shift smoothly, lead the floor team, and ensure store standards are consistently met.

What makes the role meaty?

• Shift Operations & Store Readiness: Run your assigned shift smoothly, support opening / closing activities, and ensure the store is operationally ready throughout the day.
• Inventory & Freshness Control: Support stock handling, freshness / expiry checks, reconciliation, and wastage control during the shift.
• People & Floor Leadership: Guide the team on the floor, allocate work, manage shift discipline, and support the Store Manager in handling manpower gaps and daily execution.
• Customer Handling: Resolve routine customer issues on the floor, ensure good service standards, and elevate critical concerns when needed.
• Hygiene & SOP Compliance: Maintain hygiene, food‑safety, and store SOP standards through disciplined execution during the shift.
• Reporting & Coordination: Support daily reporting, flag store issues on time, and coordinate with the Store Manager for smooth shift operations.

We hope that you have…

Must‑have

• A minimum of 1–2 years of experience in retail, QSR, food service, fresh‑food retail, or any structured customer‑facing store environment.
• Experience handling a shift, floor, or team in a process‑driven setup.
• Hands‑on exposure to customer handling, team coordination, and shift execution.
• Comfort with inventory handling, freshness / expiry checks, and wastage control.
• Willingness to work in a hygiene‑ and food‑safety‑driven environment.
• A hands‑on, floor‑first approach, good communication skills, and a dependable attitude.

Good‑to‑have

• Experience in meat / seafood / fresh‑food retail.
• Exposure to QSR or organised food retail chains.
• Experience with store opening / closing routines.
• Exposure to basic reporting, reconciliation, or audit support.

Bon Appétit!