Walk-in | Store DIrector

Licious; Bengaluru; On-site; INR 600,000 - 950,000; Full time

Job summary

Licious, a Bengaluru-based meat and seafood company, is seeking a full-charge, store-level leader to drive sales, operations, inventory, and people management in our bustling outlet. You will own daily, weekly, and monthly targets and ensure open/close readiness with hygiene standards.

As a hands-on leader, you will roster teams, coach staff, resolve customer issues, and monitor cost levers to protect margins while delivering exceptional local activation and community engagement.

Qualifications

• 1–2 years managing a retail store, shift or team in a structured, target-driven environment.
• Ownership instinct and proactive problem-solving attitude.
• Track record of chasing and recovering sales targets.
• Hands-on team leadership: rostering, attendance, coaching, grievances.
• Understanding of cost drivers: wastage, labour, margins.
• Comfort in a hygiene- and food-safety driven environment.

Responsibilities

• Own the store's daily, weekly and monthly sales targets and chase recovery on the same day.
• Ensure opening/closing readiness end-to-end including inventory receipt and store closure.
• Lead manpower planning, rostering and floor leadership; coach and mobilise the team.
• Be the default problem-solver for customer, quality and floor issues; build local relationships.
• Maintain hygiene and food-safety discipline; manage daily/weekly reporting and cost levers.

Skills

Retail store leadership

Sales target recovery

People leadership

Customer relationship management

Operations readiness

Cost & margin awareness

Education

MBA or hotel management

Tools

Reporting tools

Job description

We are Licious, a Bengaluru-based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta our founders, foodies, and friends. We're India's most successful D2C food-tech brand, operating in 20+ cities and delighting over 32 lakh customers with our de-licious fresh meat and seafood!

This is a full-charge, business-owner role at the store level. Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on

What makes the role meaty?

• Sales & Revenue Ownership: Own the store's daily, weekly and monthly sales number — not just its execution. Chase target recovery the same day, drive upselling of value-added products, and run local activation and customer reactivation.
• Operations & Inventory Excellence: Run opening and closing readiness end-to-end — from early-morning inventory receipt to store closing.
• People Leadership: Run manpower planning, rostering and floor leadership. Train, coach and mobilise your team.
• Customer Championship: Be the default problem-solver for customer, quality and floor issues. Resolve grievances directly and build lasting relationships with the local community.
• Compliance & Commercial Awareness: Maintain hygiene / food-safety discipline as a habit, not audit-prep. Stay audit-ready, keep daily and weekly reporting current, and read and act on basic cost, wastage and margin levers.

We hope that you have..

Must-have

• A minimum of 1–2 years managing a retail store, shift or team in a structured, process-driven, target-tracked environment — any category (QSR, retail, meat / fresh-food, or organised non-food retail).
• A demonstrated ownership instinct — you act without waiting to be told and treat problems as yours to solve.
• A proven track record of chasing and recovering sales targets, not just reporting the miss.
• Hands‑on team leadership experience: rostering, attendance management, floor coaching and grievance resolution.
• Working knowledge of cost drivers and basic P&L levers — wastage, labour cost and margin.
• Comfort working in, or willingness to be trained on, a hygiene- and food-safety-driven environment.
• Strong communication skills and a floor-first, hands‑on leadership style.
• A positive, coachable and proactive attitude with a drive for continuous improvement.

Good-to-have

• Meat / fresh-food retail experience.
• Local marketing or activation experience.
• Premium or service-led retail exposure.
• A graduate degree, MBA, or hotel management qualification.
• Exposure to structured reporting tools.

While we have tasted a lot of success, the feast is just getting started.

Bon Apptit!