Shift Manager

Delifrance India; Gurugram District; On-site; INR 450,000 - 650,000; Full time

Job summary

Delifrance India in New Delhi seeks a Shift Manager to oversee daily operations, supervise staff, ensure health and safety compliance, and manage inventory while driving guest satisfaction with fast, friendly service.

You will coach team members, uphold brand standards, and maintain high-quality service in a high-volume setting. A hospitality-related degree is preferred, with flexibility for evenings and weekends.

Qualifications

• Worked in the F&B industry, especially QSR, Bakery, and Coffee Chains.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Ability to work flexible hours, including evenings and weekends.
• Bachelor's degree in Hospitality Management or related field is preferred.

Responsibilities

• Performs duties of the Team Member when necessary
• Maintains inventory
• Directs preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team's capabilities.

Skills

Communication skills

Team leadership

Problem-solving

Adaptability

Flexibility

Education

Bachelor's degree in Hospitality Management

Job description

Role Description

This is a full-time on-site role located in New Delhi for a Shift Manager/Ludhiana/Gurugram. The Shift Manager will be responsible for managing daily operations, supervising and training staff, ensuring compliance with health and safety regulations, monitoring inventory levels, and ensuring customer satisfaction.

Roles & Responsibilities

• Performs duties of the Team Member when necessary Duties And Responsibilities
• Maintains inventory
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team's capabilities.

Qualifications

• Worked in the F&B industry, especially QSR, Bakery, and Coffee Chains.
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and decision-making skills
• Ability to work flexible hours, including evenings and weekends
• Bachelor's degree in Hospitality Management or related field is preferred

Job Location

South Delhi