ServoceNow developer

Acesoft Labs; Bengaluru; On-site; INR 1,400,000 - 1,900,000; Full time

Job summary

Acesoft Labs is seeking a ServiceNow developer to build, test, and enhance modules across ITSM, Catalogs, and custom applications from Bengaluru, India.

You will work under senior developers, focusing on platform learning, quality delivery, and ensuring stable builds through ATF testing and collaborative sprint activities.

Qualifications

• Basic to intermediate JavaScript/GlideScript skills.
• Knowledge of ServiceNow tables, workflows, notifications, and catalogs.
• Exposure to ITSM, Request Management, CMDB; HRSD preferred.
• Understanding of Update Sets and release cycle.
• Experience in Employee Center Development and UI Customization.
• Experience with Flow Designer, Workflow Editor, and Business Rules.
• Knowledge of CMDB, Discovery, and Asset Management is a plus.

Responsibilities

• Develop, configure, and customize ServiceNow modules (ITSM, ITOM, HRSD, SPM, CSM).
• Design and implement Workflows, UI Policies, Business Rules, Script Includes, UI Actions, and Client Scripts.
• Develop/enhance ServiceNow integrations using REST/SOAP APIs, MID Server, Integration Hub.
• Customize Catalog Items, Record Producers, and Flow Designer Workflows.
• Implement security models such as ACLs, roles, and domain separation.
• Perform Instance Upgrades, Patch Management, and Platform Optimization.
• Work on Performance Analytics, Reporting, and Dashboards for visibility.
• Troubleshoot incidents, defects, and performance issues.
• Document technical solutions and best practices; participate in sprint planning and unit testing.
• Document technical designs and assist in UAT coordination.
• Develop ATF test cases and ensure platform stability.

Job description

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ServoceNow developer requirement is for building, testing, and enhancing modules across ITSM, Catalogs, and Custom Applications. The role requires working under senior developers and technical leads with a strong focus on platform learning and quality delivery.

Key Responsibilities

• Develop, configure, and customize ServiceNow modules, including ITSM, ITOM, HRSD, SPM, CSM, or other relevant applications.
• Design and implement Workflows, UI Policies, Business Rules, Script Includes, UI Actions, and Client Scripts.
• Develop/enhance ServiceNow integrations using REST/SOAP APIs, MID Server, and Integration Hub.
• Customize and develop Catalog Items, Record Producers, and Flow Designer Workflows.
• Implement ServiceNow security models such as ACLs, roles, and domain separation.
• Perform Instance Upgrades, Patch Management, and Platform Optimization.
• Work on Performance Analytics, Reporting, and Dashboards for enhanced visibility.
• Troubleshoot incidents, defects, and performance issues in the ServiceNow platform.
• Document technical solutions, development processes, and best practices.
• Participate in story grooming, sprint planning, and unit testing.
• Document technical designs and assist in UAT coordination.
• Develop ATF (Automated Test Framework) test cases and ensure platform stability

Required Skills

• Basic to intermediate JavaScript / GlideScript skills.
• Knowledge of ServiceNow tables, workflows, notifications, and catalogs.
• Exposure to core modules - ITSM, Request Management, CMDB (HRSD is preferred).
• Good understanding of ServiceNow Update Sets and release cycle.
• Experience in Employee Center Development and UI Customization.
• Experience with ServiceNow Flow Designer, Workflow Editor, and Business Rules.
• Knowledge of CMDB, Discovery, and Asset Management is a plus.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.