ServiceNow Tech Lead

Tekskills Inc.

11 days ago

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Over 15 years of total IT experience with a strong focus on ServiceNow ITSM/ITOM/OMT and Java.
End-to-end ServiceNow implementation, customization and integration with third-party tools.
Ability to analyze and redesign business processes for optimal technical outcomes.
Produce detailed functional design documents aligned with customer requirements.
Collaborate withTechnical teams to specify custom development and integration requirements.
Experience with automation projects and best practices in ServiceNow.
Maintain current knowledge through self-study and training resources.

Lead ServiceNow architecture and technical design for complex implementations.
Coordinate with customers, business analysts, project managers and stakeholders.
Develop technical specifications and ensure alignment with business goals.
Ensure compliance with risk frameworks (ISO 27001, NIST, SOX) and industry standards.
Expertise in scripting, workflows, data model customization and REST/SOAP integrations.

ServiceNow ITSM

ServiceNow ITOM

ServiceNow OMT

Java

APIs (REST/SOAP)

Process redesign

Automation projects

Scripting

Role: ServiceNow Tech Lead

Location: Pune

Work Mode: Onsite(4-5 days must)

Total 15+ years of experience including 10 years in ServiceNow ITSM, ITOM, OMT and Java.
Must have knowledge of end to end implementation, customization and enhancement of ServiceNow and its integration with third party tools
Must have ability to do process flow analysis and process redesign.
Responsible for sharing the best practices and consultation throughout the technical design of the project.
Responsible for producing a detailed functional design document to match customer requirements.
Ability to co team with the Technical Team to produce a technical specification for custom development and systems integration requirements
Should have knowledge of automation projects.
Strong desire to maintain current ServiceNow knowledge through self study and utilization of available training.
Should be able to manage customer and business analysts, project managers and other stakeholders in the project.
Strong understanding of risk frameworks such as ISO 27001, NIST, SOX, etc.
Expertise in ServiceNow scripting, workflows, data model customization, and integrations (REST/SOAP APIs).