ServiceNow Solution Architect Presales

Cognizant; Bengaluru Urban; On-site; INR 4,200,000 - 6,000,000; Full time

Job summary

Cognizant is seeking an experienced ServiceNow Solution Architect (Presales) to lead presales, design enterprise ServiceNow solutions and ensure alignment with client needs across Chennai, Bangalore and Hyderabad.

The ideal candidate has 9+ years in presales, strong presentation skills, and hands-on experience with ITSM/ITOM/CSM/HRSD, with a focus on demos and RFP responses.

Qualifications

• 9+ years of experience in ServiceNow presales.
• Strong experience with ServiceNow platform including modules like ITSM, ITOM, SPM, HRSD, CSM & more.
• Proficiency in developing & delivering client presentations and POC’s.
• Ability to design and document solutions that complement customer requirements and existing technology landscape.
• Familiarity with cloud technologies and infrastructure with an understanding of how ServiceNow solutions integrate with these platforms.
• ServiceNow System Administrator (Preferred); ITIL V3/4 Foundation (Preferred); Certified implementation specialist (Desired).

Responsibilities

• Collaborate with sales, account and other stakeholders to understand customer requirements, and design tailored ServiceNow solutions that addresses the business challenges and maximize value
• Lead the response to the RFPs/RFIs by providing detailed technical inputs and creating solution deliverables
• Work with sales and bid teams to develop technical proposals and ensure alignment between proposed solutions and customer requirements
• Participate in customer workshops, bid defense activities
• Stay updated on ServiceNow product releases, competitive landscape, and industry trends to effectively position the ServiceNow solutions
• Conduct detailed DEMO’s/presentations during the client visit and effectively communicate how ServiceNow can address their business challenges

Skills

ServiceNow presales

ITSM & ITOM

CSM & HRSD

POC & demos

Solution design

Tools

ServiceNow Platform

ITIL

Cloud integration

Job description

Job Title: ServiceNow Pre-sales and Solutions executive - Business Development

Location: Chennai, Bangalore, Hyderabad

Hire Type: Full Time

Experience Level: 9+ years

Job Summary

We are seeking an experienced ServiceNow Solution Architect (Presales) to join our ServiceNow business Group. In this role, you will be responsible for leading the presales activities, working closely with the sales, bid and account team. You will act as a technical expert during the sales cycle, showcasing the capabilities of ServiceNow, designing solutions and ensuring that the proposed solution aligns with the client’s business needs. The ideal candidate will have extensive experience in designing and implementing enterprise-level solutions using ServiceNow.

Key Responsibilities

• Collaborate with sales, account and other stakeholders to understand customer requirements, and design tailored ServiceNow solutions that addresses the business challenges and maximize value
• Lead the response to the RFP’s/RFI’s by providing detailed technical inputs and creating solution deliverables
• Work with sales and bid teams to develop technical proposals and ensure alignment between proposed solutions and customer requirements
• Participate in customer workshops, bid defense activities
• Stay updated on ServiceNow product releases, competitive landscape, and industry trends to effectively position the ServiceNow solutions
• Conduct detailed DEMO’s/presentations during the client visit and effectively communicate how ServiceNow can address their business challenges

Technical Skills

• 9+ years of experience in ServiceNow presales
• Strong experience with ServiceNow platform including modules like ITSM, ITOM, SPM, HRSD, CSM & more
• Proficiency in developing & delivering client presentations and POC’s
• Ability to design and document solutions that complement customer requirements and existing technology landscape
• Familiarity with cloud technologies and infrastructure with an understanding of how ServiceNow solutions integrate with these platforms
• ServiceNow/Other certifications
• ServiceNow System Administrator (Preferred)
• ITIL V3/4 Foundation (Preferred)
• Certified implementation specialist (Desired)

Soft Skills

• Excellent communication skills
• Presentation skills
• Analytical thinking and problem solving
• Ability to work collaboratively
• Ability to work in fast paced environment

Why Cognizant SNBG

• ServiceNow Global Elite Partner
• Collaborative and supporting Environment
• Work with industry leaders
• Opportunity for career growth and professional development