ServiceNow Solution Architect

iProtecs Solutions Private Ltd; Coimbatore; On-site; INR 800,000 - 1,200,000; Full time

Job summary

iProtecs Solutions Private Ltd is hiring a ServiceNow Solution Architect in Coimbatore, Tamil Nadu. This role involves leading ServiceNow projects, managing client relationships, and consulting on digital transformation initiatives. The ideal candidate has a bachelor's or master's degree in a related field, is ServiceNow certified, and has experience in multiple ServiceNow modules. The role requires creativity in solving customer needs and architecting effective solutions to enhance enterprise performance.

Qualifications

• ServiceNow certified with experience in at least two modules.
• Proven ability to assess customer needs and create solutions.

Responsibilities

• Lead all aspects of ServiceNow project delivery.
• Architect ServiceNow solutions to optimize enterprise capabilities.
• Support clients on their digital transformation roadmaps.
• Oversee application and workflow configuration.

Skills

ServiceNow platform capabilities

Digital transformation consulting

Client relationship management

Technical problem solving

Education

Bachelor's or master's degree in Computer Science or similar

Tools

ServiceNow (ITSM, CSM, GRC, HR, SecOps modules)

Job description

Acting as a leader across all aspects of ServiceNow project and solution delivery

Establishing trusted relationship with client executives

Architect ServiceNow solutions to ensure the enterprise is optimally utilizing the

base system capabilities of the ServiceNow platform.

Support clients on their digital transformation roadmaps aligning to their business

Provide consulting services as the ServiceNow Solution Architect to business area-

related projects.

Overseeing application and workflow configuration

Developing client-specific reporting processes and integration components

Providing industry-standard architectural point of views and solutions

Working closely with ServiceNow technical teams to set up the SaaS platform.

Providing trusted advice on how digital transformation and technology enablement

can lead to improved performance.

Transforming ideas into tangible solutions

Build Service Catalogs to automate business processes.

Research and recommend new ServiceNow platform functionality and capabilities

that will bring value to the enterprise.

Profile

A bachelor’s or master’s degree, preferably in Computer Science, Information

Systems Management, Engineering, or similar discipline; supported by experience in

a similar technical environment.

ServiceNow certified in and working experience at least two or more modules (ITSM,

CSM, GRC, HR, SecOps)

Demonstrated ability to assess customer needs, creatively approach solutions,

decide, and influence appropriate courses of action.