ServiceNow Solution Architect

Teceze India; Chennai; Presencial; INR 2.500.000 - 4.500.000; Jornada completa

Descripción de la vacante

Teceze India is seeking an experienced ServiceNow Solution Architect to lead enterprise solution design and guide delivery teams from Chennai. The role combines architecture, hands-on technical leadership, stakeholder engagement, and pre-sales support.

You will translate business requirements into scalable, secure ServiceNow solutions, define architecture roadmaps, and mentor teams to ensure production readiness and upgrade compatibility. This is a senior, client-facing position based in Chennai.

Formación

• 8+ years of IT or consulting experience, including 5+ years working with ServiceNow.
• Proven experience architecting and delivering complex enterprise ServiceNow implementations.
• Deep expertise in one or more ServiceNow modules and strong knowledge of platform architecture, workflows, security, and integrations.
• Experience with implementations, upgrades, migrations, and technical governance.
• Strong customer-facing communication, workshop facilitation, and technical leadership skills.
• Bachelor’s degree in a related field or equivalent professional experience

Responsabilidades

• Translate business requirements into scalable, secure, and maintainable ServiceNow solutions.
• Define solution designs, integration patterns, data models, and platform roadmaps.
• Lead discovery workshops and advise customers on platform capabilities and implementation priorities.
• Provide architecture expertise across relevant modules, including ITSM, ITOM, ITAM, CSM, SPM, HRSD, SecOps, and IRM/GRC.
• Architect enterprise integrations using APIs, IntegrationHub, and MID Server.
• Define CMDB, Discovery, Service Mapping, and data governance approaches.
• Guide developers and review designs to promote out-of-the-box functionality, minimize customization, and support future upgrades.
• Oversee security, technical quality, performance, and production readiness.
• Support proposals, RFPs, demonstrations, estimates, and Statements of Work.
• Mentor technical teams and establish reusable architecture standards.

Conocimientos

ServiceNow expertise

Enterprise architecture

Client engagement

Solution design

Pre-sales support

Team leadership

Educación

Bachelor’s degree in related field

Herramientas

ServiceNow

Descripción del empleo

We are seeking an experienced ServiceNow Solution Architect to lead enterprise solution design, guide delivery teams, and advise customers on platform strategy. The role combines architecture, hands-on technical leadership, stakeholder engagement, and pre-sales support.

Key Responsibilities

• Translate business requirements into scalable, secure, and maintainable ServiceNow solutions.
• Define solution designs, integration patterns, data models, and platform roadmaps.
• Lead discovery workshops and advise customers on platform capabilities and implementation priorities.
• Provide architecture expertise across relevant modules, including ITSM, ITOM, ITAM, CSM, SPM, HRSD, SecOps, and IRM/GRC.
• Architect enterprise integrations using APIs, IntegrationHub, and MID Server.
• Define CMDB, Discovery, Service Mapping, and data governance approaches.
• Guide developers and review designs to promote out-of-the-box functionality, minimize customization, and support future upgrades.
• Oversee security, technical quality, performance, and production readiness.
• Support proposals, RFPs, demonstrations, estimates, and Statements of Work.
• Mentor technical teams and establish reusable architecture standards.

Required Qualifications

• 8+ years of IT or consulting experience, including 5+ years working with ServiceNow.
• Proven experience architecting and delivering complex enterprise ServiceNow implementations.
• Deep expertise in one or more ServiceNow modules and strong knowledge of platform architecture, workflows, security, and integrations.
• Experience with implementations, upgrades, migrations, and technical governance.
• Strong customer-facing communication, workshop facilitation, and technical leadership skills.
• Bachelor’s degree in a related field or equivalent professional experience