ServiceNow Architect

Talent Inspire Consulting; Hyderabad; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A consulting firm is seeking a highly skilled ServiceNow Architect in Hyderabad to lead the design and development of ServiceNow solutions. The ideal candidate will have over 10 years of IT experience and a strong background in ServiceNow architecture, overseeing large-scale implementations while ensuring performance and compliance with best practices. Key responsibilities include technical leadership, stakeholder collaboration, and integration with external systems. Strong leadership and communication skills are essential for this role.

Qualifications

• 10+ years of IT experience, with at least 6+ years in ServiceNow platform.
• Proven experience in architecting and leading large-scale ServiceNow implementations.

Responsibilities

• Define and own the ServiceNow platform architecture.
• Lead the design, development, and integration of ServiceNow solutions.
• Provide technical leadership and guide development teams.
• Collaborate with stakeholders to identify automation opportunities.
• Ensure solutions are scalable and compliant with security standards.
• Lead ServiceNow upgrade and migration projects.
• Integrate ServiceNow with external systems using APIs.
• Conduct code reviews and quality assurance.

Skills

ServiceNow architecture

ServiceNow integrations

ITIL processes

Leadership skills

Communication skills

Education

ServiceNow Certified Implementation Specialist

ServiceNow Certified Technical Architect

Job description

Employment Type: Full-time

Role summary

We are looking for a highly skilled ServiceNow Architect to lead the design, development, and implementation of enterprise-wide ServiceNow solutions. The role involves working closely with stakeholders to translate business needs into scalable ServiceNow architecture, ensuring adherence to best practices, performance, and governance.

Key Responsibilities

• • Define and own the ServiceNow platform architecture for enterprise implementations
• • Lead the design, development, and integration of ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, CSM, SecOps, GRC, and other modules
• • Provide technical leadership and guide development teams on ServiceNow best practices, coding standards, and platform governance
• • Collaborate with business and IT stakeholders to identify automation opportunities, workflows, and custom applications
• • Ensure solutions are scalable, secure, and compliant with enterprise security and regulatory standards>
• • Lead ServiceNow upgrade and migration projects while ensuring minimal disruption
• • Integrate ServiceNow with external systems using REST/SOAP APIs, MID Server, Integration Hub
• • Stay updated on ServiceNow releases and new capabilities, recommending adoption strategies
• • Conduct code reviews, performance tuning, and quality assurance of ServiceNow applications

Skills & Qualifications

• • Strong expertise in ServiceNow architecture, customization, and module implementation
• • Experience with ServiceNow integrations (REST/SOAP, APIs, LDAP, SSO, SAML, OAuth, Active Directory, etc.)
• • Deep understanding of ServiceNow data models, CMDB, and discovery processes
• • Knowledge of ITIL processes and ability to align ServiceNow solutions with ITSM best practices
• • Familiarity with cloud and security concepts (Azure, AWS, GCP, Identity Access Management)
• • Strong leadership and communication skills to engage with senior stakeholders
• • ServiceNow Certified Implementation Specialist (CIS) in one or more areas (ITSM, ITOM, HRSD, SecOps, GRC, etc.)
• • ServiceNow Certified Technical Architect (CTA) (highly desirable)

Experience

10+ years of IT experience, with at least 6+ years of ServiceNow platform experience

Proven experience in architecting and leading large-scale ServiceNow implementations