SERVICENOW ARCHITECT

Mybluehostin; Hyderabad; On-site; INR 2,400,000 - 3,400,000; Full time

Job summary

Mybluehostin in Hyderabad is seeking an experienced ServiceNow Architect/Developer to lead design and implementation of enterprise-grade IT workflows aligned with business objectives.

You will translate requirements into scalable, secure ServiceNow solutions, integrate with CMDB, CRM, HRSD, and App Engine, and manage lifecycle including upgrades and patches. The role also focuses on mentoring developers and staying current with platform capabilities.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or related field.
• 5+ years of experience in ServiceNow development and administration.
• Strong knowledge of enterprise architecture principles and best practices.

Responsibilities

• Lead design and implementation of enterprise grade ServiceNow solutions aligned with IT strategy and business objectives.
• Collaborate with stakeholders to understand needs, pain points and outcomes.
• Translate requirements into technical designs and architectural blueprints for ServiceNow implementations.
• Design scalable, secure, and performant ServiceNow solutions that meet enterprise needs.
• Integrate ServiceNow with CMDB, CRM, HRSD and App Engine for seamless data flow.
• Manage the ServiceNow platform lifecycle including upgrades, migrations, and security patching.
• Develop and implement best practices for ServiceNow configuration, customization and development.
• Mentor and guide ServiceNow developers to ensure coding standards and best practices.
• Stay updated with latest ServiceNow features, updates and security trends.
• Conduct regular reviews of the ServiceNow environment to identify improvements.
• Document ServiceNow architecture diagrams, configuration details and technical specifications.
• Present complex technical solutions to stakeholders clearly.

Skills

ServiceNow development

ServiceNow administration

Leadership

Communication

Analytical skills

Independent work

Education

Bachelor's degree in CS/IT or related field

Tools

ServiceNow integration

CMDB

ITIL/ITSM/ITAM

Job description

• Lead the design and implementation of enterprise grade ServiceNow solutions aligned with our IT strategy and business objectives
• Work closely with business stakeholders to understand their needs pain points and desired outcomes.
• Translate business requirements into technical designs and architectural blueprints for ServiceNow implementations
• Design and develop scalable secure and performant ServiceNow solutions that meet enterprise needs
• Integrate ServiceNow with other enterprise applications eg., CMDB CRM HRSD App Engine to ensure seamless data flow and process automation
• Manage the ServiceNow platform lifecycle including upgrades migrations and security patching
• Develop and implement best practices for ServiceNow configuration customization and development
• Mentor and guide ServiceNow developers to ensure they adhere to coding standards and best practices
• Stay updated with the latest ServiceNow features updates and security trends
• Conduct regular reviews of the ServiceNow environment to identify improvement opportunities and ensure optimal performance
• Develop and document ServiceNow architecture diagrams configuration details and technical specifications for future reference and knowledge transfer
• Present complex technical solutions to stakeholders in a clear and concise manner
• Bachelors degree in Computer Science Information Technology or a related field or equivalent
• Minimum 5 years of experience in ServiceNow development and administration
• Proven experience in enterprise architecture principles and methodologies
• In-depth knowledge of ServiceNow platform functionalities best practices and security considerations
• Strong understanding of ITIL and other service management frameworks ITSM ITAM
• Experience with integrating ServiceNow with other enterprise applications
• Excellent leadership communication and collaboration skills
• Ability to work independently and manage multiple priorities effectively
• Strong problem-solving and analytical skills
• A proactive and results oriented approach
• ServiceNow certifications CSA CSM HRSD highly desirable.