ServiceNow Platform Developer

FyerX; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

FyerX in Bengaluru, India is seeking an experienced ServiceNow Developer with 6+ years of hands-on expertise on the ServiceNow platform. The role focuses on UI Builder-driven Workspace front-ends and scripting, with exposure to CSM, NowAssist, and AgenticAI implementations.

You will design, develop, and customize applications, build Script Includes, Business Rules, Client Scripts, UI Policies, and Integrations, and collaborate with stakeholders to translate requirements into scalable technical

Qualifications

• 8+ years in software industry building enterprise applications.
• 6+ years hands-on development on the ServiceNow platform.
• Strong expertise in Script Includes, Service Portal development, and UI Builder.
• Hands-on experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.
• Experience with Agile/Scrum methodologies.
• Excellent problem-solving and collaboration skills.

Responsibilities

• Design, develop, and customize applications on the ServiceNow platform to meet business needs.
• Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.
• Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.
• Utilize UI Builder to design modern, scalable user interfaces.
• Implement NowAssist (GenAI) and AgenticAI capabilities to improve automation and customer experience.
• Collaborate with stakeholders to translate requirements into technical solutions.

Skills

UI Builder

ServiceNow Scripting

Agile/Scrum

Communication

Problem-solving

Education

CSA

CAD

Tools

NowAssist

AgenticAI

ACL

Flow Designer

IntegrationHub

Job description

Job Summary We are seeking an experienced ServiceNow Developer with 6+ years of hands-on expertise on the ServiceNow platform. The ideal candidate will have strong technical knowledge in UI Builder to develop Workspace front-ends and ServiceNow Scripting, with added advantage if experienced in CSM, NowAssist, and AgenticAI implementations.

Key Responsibilities

Design, develop, and customize applications on the ServiceNow platform to meet business needs.

Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.

Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.

Utilize UI Builder to design and configure mod ern, scalable user interface s.

Implement NowAssist (GenAI) and AgenticAI capabilities to improve automation, intelligence, and customer experience.

Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Requirements

8+ years of total experience in the software industry building enterprise applications.

6+ years of hands-on development experience on the ServiceNow platform.

Strong expertise in Script Includes, Service Portal development, and UI Builder.

Hands-on experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.

Experience working with Agile / Scrum methodologies.

Excellent problem-solving skills with strong communication and collaboration abilities.

Preferred Qualifications

Certified System Administrator (CSA).

ServiceNow Certified Application Developer (CAD).

Implementation experience in Customer Service Management (CSM).