ServiceNow Platform Architect | HRSD | Now Assist | S2P

Tata Consultancy Services; India; Remote; INR 3,500,000 - 6,000,000; Full time

Job summary

Tata Consultancy Services seeks an experienced ServiceNow Platform Architect with deep expertise in HRSD, Now Assist, GenAI, and Source to Pay (S2P) across pan-India operations.

The role requires leading enterprise HR and procurement workflow designs, driving AI adoption, and guiding integration discussions with stakeholders. Pan-India scope and governance focus are essential.

Qualifications

• 10+ years of experience in ServiceNow platform architecture.
• Expertise in HRSD, Now Assist, and GenAI capabilities is required.
• Strong experience designing enterprise HR and procurement workflows.

Responsibilities

• Define ServiceNow HRSD architecture roadmap.
• Drive Now Assist and GenAI adoption.
• Design enterprise HR and procurement workflows.
• Lead integration architecture discussions.
• Collaborate with business and technical stakeholders.
• Drive platform governance and best practices.

Skills

ServiceNow HRSD

Employee Center

HR Case Management

Lifecycle Events

Now Assist

Generative AI

Virtual Agent

AI Search

Source to Pay (S2P)

Procurement Workflows

Flow Designer

Integrations

Job description

Job Title: ServiceNow Platform Architect | HRSD | Now Assist | GenAI | Source to Pay (S2P)

Location: PAN India

Job Description:

We are seeking an experienced ServiceNow Platform Architect with expertise in HRSD, ServiceNow AI capabilities, and Source-to-Pay (S2P) solutions.

Experience

• 10+ years
• Strong ServiceNow platform architecture experience

Required Skills

• ServiceNow HRSD
• Employee Center
• HR Case Management
• Lifecycle Events
• Now Assist
• Generative AI
• Virtual Agent
• AI Search
• Source to Pay (S2P)
• Procurement Workflows
• Flow Designer
• Integrations

Responsibilities

• Define ServiceNow HRSD architecture roadmap.
• Drive Now Assist and GenAI adoption.
• Design enterprise HR and procurement workflows.
• Lead integration architecture discussions.
• Collaborate with business and technical stakeholders.
• Drive platform governance and best practices.