Senior ServiceNow Developer- Now Assist and GenAI

Tata Consultancy Services

India

On-site

INR 1,800,000 - 2,400,000

Full time

6 days ago
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Job summary

Tata Consultancy Services is seeking a Senior ServiceNow Developer with strong expertise in Now Assist and Generative AI capabilities. The candidate should have experience implementing AI-enabled ServiceNow solutions and driving automation initiatives across enterprise environments.

The role involves implementing Now Assist, building AI-powered workflows, configuring Agentic AI, and developing Virtual Agent and AI Search capabilities in a large enterprise setting.

Qualifications

  • Experience implementing AI-enabled ServiceNow solutions.
  • Strong expertise in Now Assist and Generative AI.
  • Experience across enterprise environments.

Responsibilities

  • Implement and customize Now Assist capabilities.
  • Build AI-powered workflows and automation use cases.
  • Configure Agentic AI solutions.
  • Develop Virtual Agent and AI Search capabilities.
  • Collaborate with business and technical stakeholders.
  • Drive innovation using Generative AI within ServiceNow.

Skills

Now Assist
GenAI
Agentic AI
Virtual Agent
AI Search
HRSD / ITSM
Flow Designer
Integration Hub

Tools

Agent Studio
Prompt Engineering
Predictive Intelligence
ServiceNow AI Certifications

Job description

Job Title: Senior ServiceNow Developer Now Assist & GenAI

Experience: 8+ Years

Location: PAN India


Mandatory Skills
  • ServiceNow Now Assist
  • GenAI
  • Agentic AI
  • Virtual Agent
  • AI Search
  • HRSD / ITSM
  • Flow Designer
  • Integration Hub

Job Description

We are seeking a Senior ServiceNow Developer with strong expertise in Now Assist and Generative AI capabilities. The candidate should have experience implementing AI-enabled ServiceNow solutions and driving automation initiatives across enterprise environments.


Responsibilities
  • Implement and customize Now Assist capabilities.
  • Build AI-powered workflows and automation use cases.
  • Configure Agentic AI solutions.
  • Develop Virtual Agent and AI Search capabilities.
  • Collaborate with business and technical stakeholders.
  • Drive innovation using Generative AI within ServiceNow.
Preferred Skills
  • Agent Studio
  • Prompt Engineering
  • Predictive Intelligence
  • AI Search
  • HRSD or CSM experience
  • ServiceNow AI Certifications
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