ServiceNow Architect

Webologix Ltd/ INC; Pune District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Webologix Ltd/ INC is seeking a ServiceNow Platform Architect in Pune, India with 8+ to 15+ years of IT experience and strong ServiceNow architecture expertise. You will own the platform roadmap, define standards, and lead cross-functional teams to design upgrade-safe, scalable solutions.

You will drive CMDB/CSDM integration, ITOM/ITSM modules, and CI/CD based deployments, while mentoring engineers and aligning with business stakeholders.

Qualifications

• 8+ years of IT experience with strong ServiceNow Architecture experience.
• Strong expertise in ServiceNow ITSM and enterprise platform architecture.
• Experience with ITOM / ITAM / CSM / HRSD / SecOps / GRC / SPM.
• Strong knowledge of CMDB, CSDM, Discovery, Service Mapping & Service Graph.
• Scripts, UI Policies & UI Actions.
• Strong experience with REST, SOAP, APIs, Integration Hub & MID Server.
• Knowledge of SSO, SAML, OAuth, LDAP, ACLs, Roles & ServiceNow Security.
• Experience with ServiceNow upgrades, releases, deployment, CI/CD and DevOps.
• Ability to create HLD/LLD, architecture diagrams, technical designs and platform roadmaps.
• Strong communication, stakeholder management and technical leadership skills.

Responsibilities

• Own and define the ServiceNow platform architecture and technical roadmap.
• Establish architecture standards, governance, design principles and best practices.
• Design scalable, secure, maintainable and upgrade-safe ServiceNow solutions.
• Lead solution architecture across ServiceNow modules and enterprise initiatives.
• Define integration, API, data and CMDB/CSDM architecture.
• Review technical designs, configurations, customizations, scripts and integrations.
• Drive platform performance, security, scalability and technical-debt reduction.
• Collaborate with Enterprise Architects, Developers, Product Owners and Business Stakeholders.
• Mentor ServiceNow technical teams and evaluate new platform capabilities.

Skills

ServiceNow Architecture

ServiceNow ITSM

ITOM

ITAM

CSM

HRSD

SecOps

GRC

SPM

CMDB

CSDM

Discovery

Service Mapping

Service Graph

Scripts

UI Policies

UI Actions

REST API

SOAP API

Integration Hub

MID Server

SSO

SAML

OAuth

LDAP

ACLs

Security

Upgrades

CI/CD

DevOps

HLD/LLD

Architecture Diagrams

Roadmaps

Communication

Stakeholder Mgmt

Leadership

Education

Bachelor’s/Master’s in CS/IT/Engineering

Job description

Job Position: ServiceNow Platform Architect

Experience: 8+ to 15+ Years

MUST-HAVE SKILLS

• 8+ years of IT experience with strong ServiceNow Architecture experience.
• Strong expertise in ServiceNow ITSM and enterprise platform architecture.
• Experience with ITOM / ITAM / CSM / HRSD / SecOps / GRC / SPM.
• Strong knowledge of CMDB, CSDM, Discovery, Service Mapping & Service Graph.
• Scripts, UI Policies & UI Actions.
• Strong experience with REST, SOAP, APIs, Integration Hub & MID Server.
• Knowledge of SSO, SAML, OAuth, LDAP, ACLs, Roles & ServiceNow Security.
• Experience with ServiceNow upgrades, releases, deployment, CI/CD and DevOps.
• Ability to create HLD/LLD, architecture diagrams, technical designs and platform roadmaps.
• Strong communication, stakeholder management and technical leadership skills.

KEY RESPONSIBILITIES

• Own and define the ServiceNow platform architecture and technical roadmap.
• Establish architecture standards, governance, design principles and best practices.
• Design scalable, secure, maintainable and upgrade-safe ServiceNow solutions.
• Lead solution architecture across ServiceNow modules and enterprise initiatives.
• Define integration, API, data and CMDB/CSDM architecture.
• Review technical designs, configurations, customizations, scripts and integrations.
• Drive platform performance, security, scalability and technical-debt reduction.
• Collaborate with Enterprise Architects, Developers, Product Owners and Business Stakeholders.
• Mentor ServiceNow technical teams and evaluate new platform capabilities.

EDUCATION

Bachelor’s/Master’s degree in Computer Science, IT, Engineering or equivalent.