Servicenow Technical Architect

Cloud Analogy; Dadri; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

A leading IT solutions provider in India is seeking a ServiceNow Technical Architect – ITOM to lead architecture and implementation of ITOM solutions. The ideal candidate will have over 11 years of experience, with at least 8 years in ServiceNow and a strong background in ITOM capabilities like Discovery, Service Mapping, and Event Management. This position requires a thorough understanding of enterprise-scale implementations and related tools. Competitive salary and growth opportunities are included.

Qualifications

• 11+ years of experience with 8+ years specifically in ServiceNow.
• Strong background in ITOM solutions implementation.
• Experience leading architecture and design in ITOM.

Responsibilities

• Lead architecture, design, and implementation of ITOM solutions.
• Oversee Discovery, Service Mapping, CMDB, and Event Management.

Skills

ITOM expertise (Discovery, Service Mapping, Event Management)

MID Server setup & optimization

Integration experience (REST/SOAP)

Knowledge of monitoring tools (SolarWinds, SCOM, Dynatrace)

ITIL knowledge

Experience in enterprise-scale implementations

Job description

Job Title: ServiceNow Technical Architect – ITOM

Experience: 11+ Years (8+ Years in ServiceNow | 5+ Years in ITOM)

Role Overview

We are looking for an experienced ServiceNow Technical Architect – ITOM to lead architecture, design, and implementation of ITOM solutions including Discovery, Service Mapping, CMDB, and Event Management.

Key Skills Required

• Strong expertise in ITOM (Discovery, Service Mapping, Event Management)
• MID Server setup & optimization
• Integration experience (REST/SOAP, monitoring tools like SolarWinds, SCOM, Dynatrace)
• ITIL knowledge
• Experience in enterprise-scale implementations