ServiceNow Developer (Telecom Domain)

Neolatika; Pune District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Neolatika is a modern technology company focused on creating scalable digital products, enterprise‑grade software solutions, and delightful user experiences. We are seeking a skilled ServiceNow developer to design, build, and optimize ITSM workflows for telecom operations.

The role requires 4+ years of ServiceNow experience, strong integration skills, and familiarity with Flow Designer, IntegrationHub, and agile practices.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.
• 4+ years of experience in ServiceNow development.
• Experience with ServiceNow ITSM modules.
• Hands-on experience with REST/SOAP integrations.
• Familiarity with ServiceNow platform architecture and best practices.
• Experience using Git or other version control tools.
• Experience in Telecom domain processes such as service provisioning, network operations, or OSS/BSS integration.
• Familiarity with ServiceNow Flow Designer, IntegrationHub, and automation workflows.
• Experience working in Agile or DevOps environments.
• Strong problem-solving and analytical skills.
• Ability to work with cross-functional teams and business stakeholders.
• Good communication and documentation skills.

Responsibilities

• Develop, configure, and customize applications on the ServiceNow platform.
• Implement and maintain ITSM modules such as Incident, Problem, Change, and Service Catalog.
• Design and develop workflows, business rules, client scripts, and UI policies.
• Integrate ServiceNow with telecom systems and third-party applications using APIs.
• Support automation of telecom service operations and service requests.
• Troubleshoot and resolve platform issues and performance problems.
• Collaborate with business analysts, telecom operations teams, and developers.
• Participate in platform upgrades, testing, and deployment activities.

Skills

ServiceNow development

ITSM modules

REST/SOAP integrations

Git/version control

Agile/DevOps

Problem solving

Communication

Documentation

Education

Bachelor’s degree in Computer Science/IT

Tools

Git

ServiceNow Studio

Flow Designer

IntegrationHub

Job description

• Develop, configure, and customize applications on the ServiceNow platform.
• Implement and maintain ITSM modules such as Incident, Problem, Change, and Service Catalog.
• Design and develop workflows, business rules, client scripts, and UI policies.
• Integrate ServiceNow with telecom systems and third-party applications using APIs.
• Support automation of telecom service operations and service requests.
• Troubleshoot and resolve platform issues and performance problems.
• Collaborate with business analysts, telecom operations teams, and developers.
• Participate in platform upgrades, testing, and deployment activities.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.
• 4+ years of experience in ServiceNow development.
• Experience with ServiceNow ITSM modules.
• Hands‑on experience with REST/SOAP integrations.
• Familiarity with ServiceNow platform architecture and best practices.
• Experience using Git or other version control tools.
• Experience in Telecom domain processes such as service provisioning, network operations, or OSS/BSS integration.
• Familiarity with ServiceNow Flow Designer, IntegrationHub, and automation workflows.
• Experience working in Agile or DevOps environments.
• Strong problem‑solving and analytical skills.
• Ability to work with cross‑functional teams and business stakeholders.
• Good communication and documentation skills.

About Neolatika

Building tomorrow's technology, today.

Neolatika is a modern technology company focused on creating scalable digital products, enterprise‑grade software solutions, and delightful user experiences. We believe in engineering excellence and thoughtful design.