Servicenow Developer-spm

CloudXtreme; Hyderabad, Bengaluru, Delhi; Hybrid; INR 1,200,000 - 2,100,000; Full time

Job summary

CloudXtreme is seeking a skilled ServiceNow Developer with hands-on experience in Strategic Portfolio Management (SPM) and ITBM. The role focuses on implementing, customizing, and enhancing the SPM suite including PPM, Demand, Ideas, and Agile Development.

You will design, configure, and integrate SPM modules, build dashboards, and support data migrations while adhering to best practices and standards. Strong scripting skills and portfolio governance experience are required.

Qualifications

• Extensive experience with ServiceNow SPM/ITBM modules and best practices
• Proficient in JavaScript and Glide APIs for server/client scripting
• Experience configuring PPM, Demand, Ideas, Resource Management and Agile Development workflows

Responsibilities

• Design, configure, and implement ServiceNow SPM modules (Idea, Demand, Project, Program, Portfolio)
• Create dashboards and reports for portfolio performance and project health
• Support UAT, deployment documentation, and data migrations
• Ensure adherence to ServiceNow best practices and development standards

Skills

ServiceNow

JavaScript

Glide APIs

Workflow customization

Tools

Portfolio Workbench

ITBM

PPM

Agile Development

Job description

Role & responsibilities

We are looking for a skilled ServiceNow Developer with hands-on experience in Strategic Portfolio Management (SPM)/ITBM to join our team. The ideal candidate will have deep knowledge of the ServiceNow platform, specifically modules like Project Portfolio Management (PPM), Demand, Ideas, Resource Management, and Agile Development.

This role will be instrumental in implementing, customizing, and enhancing the SPM suite to meet business needs, streamline portfolio governance, and support strategic decision-making.

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Key Responsibilities:

• Design, configure, and implement ServiceNow SPM modules, including:
• Idea, Demand, Project, Program, and Portfolio Management
• Resource and Time Tracking
• Financial Planning (if enabled)
• Agile 2.0 (Scrum Programs, Epics, Stories, etc.)
• Customize forms, workflows, UI policies, business rules, and client/server-side scripts
• Integrate SPM with other modules like ITBM, APM, CMDB, and ITSM where necessary
• Build dashboards and reports for portfolio performance, resource utilization, and project health
• Perform unit testing, support UAT, and provide deployment documentation
• Support data migrations, import sets, and transform maps for legacy data
• Ensure adherence to ServiceNow best practices and development standards

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Required Qualifications:

• 37 years of ServiceNow platform experience, with 1–2+ years working specifically on SPM or ITBM
• Strong experience with scripting (JavaScript, Glide APIs, etc.) on the platform
• Experience in configuring Portfolio Workbench, Program dashboards, and project templates