ServiceNow Developer (OMT/SOMT)

VRINDA INTERNATIONAL; Chennai; On-site; INR 4,500,000 - 5,500,000; Full time

Job summary

Vrinda International in Chennai, India, seeks an experienced ServiceNow Developer to lead design, implementation, and optimization of Order Management (OMT) and Service Order Management (SOMT) workflows within IT Services. You will bridge technical execution with business strategy to deliver scalable solutions.

You will customize the ServiceNow platform, drive enhancements, automate workflows, and integrate with enterprise systems, working with cross-functional teams to ensure delivery meets

Qualifications

• 6–8 years in ServiceNow development and implementation, focused on OMT/SOMT.
• Ability to translate business needs into technical designs.
• Hands-on scripting, workflow automation, and UI customization.
• Experience configuring and tailoring Order Management workflows.

Responsibilities

• Architect and execute ServiceNow development projects for OMT/SOMT modules.
• Design solutions aligning with business objectives and enterprise integration.
• Analyze business requirements and translate into technical specs and designs.
• Drive enhancements, upgrades, and performance optimizations of ServiceNow orders.

Skills

ServiceNow Development

OMT/SOMT Expertise

Technical Solution Design

Requirements Analysis

Workflow Automation

UI Customization

Order Management

Job description

ServiceNow Developer (OMT/SOMT)

Summary

We are seeking an experienced ServiceNow Developer to lead the design, implementation, and optimization of complex order management solutions within our IT Services division. In this pivotal role, you will bridge the gap between technical execution and business strategy, ensuring that our ServiceNow platforms effectively support critical Order Management (OMT) and Service Order Management (SOMT) workflows. The ideal candidate will possess deep expertise in customizing the platform to meet specific organizational needs while maintaining system integrity and scalability. This position offers the opportunity to drive digital transformation by architecting robust technical solutions that enhance operational efficiency and deliver measurable business value.

Responsibilities

• Architect and execute comprehensive ServiceNow development projects, focusing specifically on Order Management (OMT) and Service Order Management (SOMT) modules.
• Design sophisticated technical solutions that align with business objectives and ensure seamless integration across the enterprise ecosystem.
• Conduct in-depth analysis of business requirements to translate complex operational needs into precise technical specifications and functional designs.
• Drive continuous improvement initiatives by identifying opportunities for ServiceNow enhancements, upgrades, and performance optimizations.
• Configure and customize the ServiceNow Order Management framework to support unique business processes and workflow automation.
• Develop, test, and deploy custom applications, scripts, and configurations to extend the native capabilities of the ServiceNow platform.
• Collaborate with cross-functional teams to validate that technical deliverables meet all defined business requirements and quality standards.

Requirements

• Proven expertise in ServiceNow Development and full-lifecycle Implementation, with a strong focus on OMT and SOMT modules.
• Demonstrated ability in Technical Solution Design for complex enterprise environments.
• Strong proficiency in Business Requirement Analysis to effectively gather, document, and prioritize stakeholder needs.
• Hands-on experience with ServiceNow Enhancements, including scripting, workflow automation, and UI customization.
• Specialized knowledge in ServiceNow Order Management (OMT/SOMT) and deep familiarity with OMT/SOMT Development practices.
• Extensive background in Order Management Configuration and Customization within the ServiceNow ecosystem.
• Minimum of 6-8 years of relevant professional experience in ServiceNow development and implementation roles.
• Ability to work within a competitive compensation range of ₹50 LPA, reflecting the seniority and specialized skill set required for this position.