ServiceNow Developer (OMT/SOMT)

Vrinda International; India; Remote; INR 4,500,000 - 5,500,000; Full time

Job summary

Vrinda International is seeking an experienced ServiceNow Developer to lead design, implementation, and optimization of order management solutions within our IT Services division. You will bridge technical execution with business strategy to ensure that our ServiceNow platforms support OMT and SOMT workflows.

You will customize the platform, ensure scalability, and deliver measurable business value through robust solutions.

Qualifications

• Expert in ServiceNow development and full lifecycle implementation, focused on OMT/SOMT.
• Strong technical solution design for complex enterprise environments.
• Proficient business requirements analysis and stakeholder prioritization.
• Hands-on scripting, workflow automation, and UI customization in ServiceNow.
• Extensive experience in Order Management configuration and customization.
• 6–8 years of relevant ServiceNow development experience.

Responsibilities

• Architect and execute comprehensive ServiceNow development projects focusing on OMT and SOMT modules.
• Design sophisticated technical solutions aligning with business objectives and ensuring seamless integration.
• Analyze business requirements to translate needs into precise technical specifications and designs.
• Drive continuous improvement with ServiceNow enhancements, upgrades, and performance optimizations.
• Configure and customize the ServiceNow Order Management framework to support business processes.
• Develop, test, and deploy custom applications, scripts, and configurations for ServiceNow.
• Collaborate with cross-functional teams to ensure deliverables meet business requirements.

Skills

ServiceNow Development

OMT/SOMT

Technical Solution Design

Requirements Analysis

Scripting

Workflow Automation

UI Customization

Full-lifecycle Implementation

Order Management Configuration

Tools

ServiceNow Platform

Job description

Pune, Gurgaon, Hyderabad, Bangalore, Chennai, India

• Country India

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Job Description

ServiceNow Developer (OMT/SOMT)

Summary

We are seeking an experienced ServiceNow Developer to lead the design, implementation, and optimization of complex order management solutions within our IT Services division. In this pivotal role, you will bridge the gap between technical execution and business strategy, ensuring that our ServiceNow platforms effectively support critical Order Management (OMT) and Service Order Management (SOMT) workflows. The ideal candidate will possess deep expertise in customizing the platform to meet specific organizational needs while maintaining system integrity and scalability. This position offers the opportunity to drive digital transformation by architecting robust technical solutions that enhance operational efficiency and deliver measurable business value.

Responsibilities

• Architect and execute comprehensive ServiceNow development projects, focusing specifically on Order Management (OMT) and Service Order Management (SOMT) modules.
• Design sophisticated technical solutions that align with business objectives and ensure seamless integration across the enterprise ecosystem.
• Conduct in-depth analysis of business requirements to translate complex operational needs into precise technical specifications and functional designs.
• Drive continuous improvement initiatives by identifying opportunities for ServiceNow enhancements, upgrades, and performance optimizations.
• Configure and customize the ServiceNow Order Management framework to support unique business processes and workflow automation.
• Develop, test, and deploy custom applications, scripts, and configurations to extend the native capabilities of the ServiceNow platform.
• Collaborate with cross-functional teams to validate that technical deliverables meet all defined business requirements and quality standards.

Requirements

Requirements:

• Proven expertise in ServiceNow Development and full-lifecycle Implementation, with a strong focus on OMT and SOMT modules.
• Demonstrated ability in Technical Solution Design for complex enterprise environments.
• Strong proficiency in Business Requirement Analysis to effectively gather, document, and prioritize stakeholder needs.
• Hands-on experience with ServiceNow Enhancements, including scripting, workflow automation, and UI customization.
• Specialized knowledge in ServiceNow Order Management (OMT/SOMT) and deep familiarity with OMT/SOMT Development practices.
• Extensive background in Order Management Configuration and Customization within the ServiceNow ecosystem.
• Minimum of 6-8 years of relevant professional experience in ServiceNow development and implementation roles.
• Ability to work within a competitive compensation range of ₹50 LPA, reflecting the seniority and specialized skill set required for this position.