Servicenow Developer - APM

Cloudxtreme; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Cloudxtreme is seeking a ServiceNow APM/EA Developer to design, build, and maintain solutions within the APM or Enterprise Architecture module. The role demands strong coding skills and deep platform knowledge to translate business requirements into scalable, production-ready configurations.

You will implement integrations via REST/SOAP and IntegrationHub, model data with CMDB and CSDM, and troubleshoot complex issues across configurations, performance, and data integrity.

Qualifications

• Strong coding skills in JavaScript and ServiceNow scripting.
• Experience with APM/EA modules and building configurable solutions.
• Experience developing integrations via REST/SOAP APIs and IntegrationHub.
• In-depth CMDB/CSDM knowledge and data modeling.
• Troubleshooting complex APM/EA configurations, integrations, and performance.

Responsibilities

• Customization and Scripting: Design, develop, and customize solutions within the ServiceNow platform using JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, and Script Includes.
• Module Development: Build and configure new functionalities within the APM/EA workspaces, including application rationalization, technology risk assessments, and lifecycle management workflows.
• Integration Development: Develop and maintain integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and other integration technologies.
• Data Modeling and CMDB: Apply CSDM principles to ensure data integrity and build a robust application data model within CMDB.
• Problem Resolution: Troubleshoot and debug complex technical issues related to APM/EA configurations, integrations, and performance.

Skills

JavaScript

Glide API

Jelly

HTML

CSS

ServiceNow APIs

Education

ServiceNow CSA

CAD

CIS - APM

Tools

Business Rules

Client Scripts

Script Includes

Workflows

Flow Designer

Service Portal Widgets

IntegrationHub

REST/SOAP APIs

Job description

Role & responsibilities

We are seeking a ServiceNow APM/EA Developer should be focused on building, customizing, and maintaining solutions within the ServiceNow Application Portfolio Management (APM) or Enterprise Architecture (EA) module. This role requires strong coding skills and in-depth platform knowledge to translate business requirements into functional, scalable solutions.

Key Responsibilities:

Customization and Scripting: Design, develop, and customize solutions within the ServiceNow platform using JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, and Script Includes.

Module Development: Build and configure new functionalities within the APM/EA workspaces, including application rationalization, technology risk assessments, and lifecycle management workflows.

Integration Development: Develop and maintain integrations between ServiceNow and external systems (such as CMDB discovery tools, financial systems, and other enterprise applications) using REST/SOAP APIs, IntegrationHub, and other integration technologies.

Data Modeling and CMDB: Apply CSDM (Common Service Data Model) principles to ensure data integrity and build a robust, accurate application data model within the Configuration Management Database (CMDB).

Problem Resolution: Troubleshoot and debug complex technical issues related to APM/EA configurations, integrations, and performance, implementing effective and scalable fixes.

Technical Proficiency:

Strong proficiency in JavaScript, Glide API, Jelly, HTML, CSS, and ServiceNow specific APIs/scripting.

Hands-on experience with ServiceNow development tools including Business Rules, Client Scripts, Script Includes, Workflows, Flow Designer, and Service Portal widgets.

Proven experience in developing integrations using REST/SOAP APIs and IntegrationHub.

In-depth knowledge of CMDB and CSDM frameworks.

Certifications (Preferred):

ServiceNow Certified System Administrator (CSA)

Certified Application Developer (CAD)

Certified Implementation Specialist (CIS) - Application Portfolio Management