Servicenow Developer(APM Expertise)

Cloudxtreme; Hyderabad, Chennai District, Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Cloudxtreme seeks a seasoned ServiceNow professional to advance APM capabilities within our ServiceNow platform. You will drive APM practices, model CMDB relationships, and extend scripting via Glide API to tailor solutions for complex enterprise environments.

The role requires strong integration skills with external systems using REST/SOAP and a solid background in ITBM/CSM domains to align with broader IT initiatives.

Qualifications

• Deep knowledge of ServiceNow APM and its integration with the platform.
• Strong CMDB concepts, CI relationships, and application mapping.
• Proficient in JavaScript and Glide API for APM customization.
• Experience integrating ServiceNow with external systems via REST/SOAP.

Responsibilities

• Implement and optimize ServiceNow APM workflows and data models.
• Design and maintain CMDB CI relationships for applications and services.
• Develop and extend ServiceNow scripts using JavaScript/Glide APIs.
• Build and manage data integrations from external systems into APM.

Skills

ServiceNow APM

CMDB

ServiceNow scripting

REST/SOAP integration

JavaScript Glide API

Tools

ServiceNow

Job description

Description:

• ServiceNow APM Expertise: Deep understanding of the APM (Application Portfolio Management) module, its functionalities, and how it integrates with the rest of the ServiceNow platform.
• CMDB Knowledge: Strong understanding of CMDB principles, CI relationships, and how they apply to business applications and services within APM.
• ServiceNow Scripting: Proficiency in JavaScript, Glide API, and other relevant scripting languages for customizing and extending APM functionalities.
• Integration Skills: Expertise in integrating ServiceNow with other systems using REST/SOAP APIs and other integration methods to gather data for APM.
• ITBM/CSM Modules: Familiarity with other IT Business Management (ITBM) modules such as PPM (Project Portfolio Management) and Demand Management that often overlap with APM functionalities