APM/EA ServiceNow Developer

Cloudxtreme; Hyderabad, Bengaluru, Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cloudxtreme is seeking a ServiceNow APM/EA Developer focused on building, customizing, and maintaining solutions within the ServiceNow APM or EA module. This role requires strong coding skills and in-depth platform knowledge to translate business requirements into scalable, production-ready implementations.

You will design, develop, and customize solutions using JavaScript, Glide API, Bus iness Rules, Client Scripts, UI Actions, Script Includes, and build integrations via REST/SOAP and

Qualifications

• Strong coding skills and ServiceNow platform knowledge for scalable solutions.
• Experience with APM/EA modules and CMDB data modeling.
• Proficiency in JavaScript and ServiceNow scripting.
• Experience with REST/SOAP APIs and IntegrationHub integrations.
• ServiceNow certifications preferred (CSA, CAD, CIS-APM).

Responsibilities

• Customization and scripting to design, develop, and customize ServiceNow solutions.
• Develop APM/EA workspaces including rationalization and lifecycle workflows.
• Build and maintain integrations with external systems via REST/SOAP and IntegrationHub.
• Apply CSDM principles for robust CMDB data modeling.
• Troubleshoot and resolve complex technical issues related to APM/EA configurations.

Skills

JavaScript

Glide API

HTML

CSS

ServiceNow scripting

IntegrationHub

REST/SOAP APIs

CMDB

CSDM

Jelly

Education

ServiceNow CSA

ServiceNow CAD

CIS - APM

Tools

Business Rules

Client Scripts

Script Includes

Workflows

Flow Designer

Service Portal widgets

Job description

Description:

We are seeking a ServiceNow APM/EA Developer should be focused on building, customizing, and maintaining solutions within the ServiceNow Application Portfolio Management (APM) or Enterprise Architecture (EA) module. This role requires strong coding skills and in-depth platform knowledge to translate business requirements into functional, scalable solutions.

Key Responsibilities:

Customization and Scripting: Design, develop, and customize solutions within the ServiceNow platform using JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, and Script Includes.

Module Development: Build and configure new functionalities within the APM/EA workspaces, including application rationalization, technology risk assessments, and lifecycle management workflows.

Integration Development: Develop and maintain integrations between ServiceNow and external systems (such as CMDB discovery tools, financial systems, and other enterprise applications) using REST/SOAP APIs, IntegrationHub, and other integration technologies.

Data Modeling and CMDB: Apply CSDM (Common Service Data Model) principles to ensure data integrity and build a robust, accurate application data model within the Configuration Management Database (CMDB).

Problem Resolution: Troubleshoot and debug complex technical issues related to APM/EA configurations, integrations, and performance, implementing effective and scalable fixes.

Technical Proficiency:

Strong proficiency in JavaScript, Glide API, Jelly, HTML, CSS, and ServiceNow specific APIs/scripting.

Hands-on experience with ServiceNow development tools including Business Rules, Client Scripts, Script Includes, Workflows, Flow Designer, and Service Portal widgets.

Proven experience in developing integrations using REST/SOAP APIs and Integration Hub.

In-depth knowledge of CMDB and CSDM frameworks.

Certifications (Preferred):

ServiceNow Certified System Administrator (CSA)

Certified Application Developer (CAD)

Certified Implementation Specialist (CIS) - Application Portfolio Management