ServiceNow Developer

Accelgrowth Technology Pvt Ltd; India; Remote; INR 800,000 - 1,200,000; Full time

Job summary

Accelgrowth Technology Pvt Ltd is seeking a ServiceNow Developer to design, configure, and implement ServiceNow modules and custom applications that support client business processes. This remote contract role involves building and maintaining workflows, business rules, integrations, and UI components, as well as troubleshooting incidents and resolving defects in existing configurations.

You will collaborate with cross-functional teams to gather requirements, translate them into technical

Qualifications

• Strong foundation in computer science concepts and software engineering fundamentals.
• Hands-on development experience with ServiceNow modules and platform scripting.
• Experience building and configuring enterprise applications with ITSM/ITOM/CSM modules.
• Knowledge of ITIL/ITSM processes and ability to translate requirements into technical solutions.
• Proficiency in JavaScript for ServiceNow scripting and UI components.

Responsibilities

• Design, configuration, development, and implementation of ServiceNow modules and custom apps.
• Build and maintain workflows, business rules, integrations, and UI components.
• Troubleshoot incidents, resolve defects, and support platform upgrades.
• Collaborate with cross-functional teams to collect requirements and deliver solutions.

Skills

Data structures

Algorithms

Software engineering fundamentals

REST APIs

Integrations

JavaScript

OOP

ServiceNow ITSM

ServiceNow ITOM

ServiceNow HR/CSM

Education

Bachelor's degree in CS/IT or related field

Tools

ServiceNow Studio

Update Sets

Job description

Company Description

Accelgrowth Technology Pvt Ltd is a product, services, and business solutions organization that focuses on delivering end-to-end technology offerings to global clients. The company provides programming, networking, security, application development and maintenance, ERP, blockchain, big data, QA and testing, UI/UX, and IT staff augmentation services through a Location Independent Agile delivery model. Accelgrowth supports businesses with custom enterprise solutions, full-cycle software development, redesign and maintenance, and vulnerability analysis to help them grow and improve profitability. With a strong emphasis on problem solving and long-term client and investor relationships, Accelgrowth aims to elevate business performance worldwide. For more information, visit https://accelgrowthtech.com and follow @Accelgrowth.

Role Description

The ServiceNow Developer will work on the design, configuration, development, and implementation of ServiceNow modules and custom applications to support client business processes. This contract, remote role involves building and maintaining ServiceNow workflows, business rules, integrations, and UI components, as well as troubleshooting incidents and resolving defects in existing configurations. The developer will collaborate with cross-functional teams to gather requirements, translate them into technical solutions, and ensure adherence to best practices and platform standards. Daily responsibilities include writing clean, maintainable code, conducting unit and integration testing, preparing technical documentation, and supporting upgrades and enhancements to the ServiceNow platform. The role also includes optimizing performance, ensuring data integrity, and contributing to continuous improvement of IT service management and related processes.

Qualifications

• Strong foundation in Computer Science concepts, including data structures, algorithms, and software engineering fundamentals.
• Experience in Back-End Web Development, particularly with REST APIs, integrations, and server-side scripting relevant to ServiceNow.
• Hands-on Software Development skills with a focus on building, configuring, and customizing enterprise applications.
• Proficiency in Programming and Object-Oriented Programming (OOP), ideally using languages and scripting commonly used on the ServiceNow platform (e.g., JavaScript).
• Practical experience developing and configuring ServiceNow modules (ITSM, ITOM, HR, CSM, or similar) and working with ServiceNow Studio and update sets.
• Knowledge of ITIL/ITSM processes and ability to translate process requirements into technical implementations.
• Strong problem-solving skills, attention to detail, and ability to work independently in a remote, client-focused environment.
• Effective communication and collaboration skills to work with business analysts, administrators, and stakeholders.
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are a plus.