Servicenow CMDB Developer-Hyderabad

V2 Solutions; Hyderabad; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

V2 Solutions is seeking a ServiceNow CMDB Consultant to lead design, remediation, and operationalization of a high-quality CMDB aligned to CSDM. You will collaborate with IT operations, architecture, and service owners to enhance data quality, governance and service modeling, enabling reliable incident/change impact analysis and reporting.

The role emphasizes hands-on CMDB work, CI lifecycle governance, and governance processes, with a focus on discovering and integrating data from multiple

Qualifications

• 3–6+ years’ experience with ServiceNow CMDB and service modeling
• Hands-on experience applying CSDM concepts to practical implementation
• Strong understanding of CI lifecycle, relationships and governance
• Experience with CMDB data quality remediation and KPI-driven improvements

Responsibilities

• Assess CMDB health and define remediation roadmap
• Lead CSDM-aligned modeling for Business Capabilities, Applications and Services
• Define CMDB governance: lifecycle, ownership and runbooks
• Coordinate discovery and data ingestion patterns; ensure reconciliation
• Create dashboards to monitor data quality KPIs
• Document deliverables and provide enablement for stakeholders

Skills

ServiceNow CMDB

CSDM

CI lifecycle

Data quality

Governance

Discovery

Tools

ServiceNow Discovery

Service Mapping

Integrations

ITIL

Job description

# Servicenow CMDB Developer-HyderabadCloudxtremePosted on August 19, 2026---Experience3 - 8 yrsJob LocationHyderabad, IndiaVacancy5DesignationServicenow DeveloperJob TypeONSITE---## Job Description**Role & responsibilities****Key Skills:*** 36+ years’ experience with ServiceNow CMDB and service modeling (or equivalent CMDB platforms with strong ServiceNow exposure preferred).* Hands-on experience applying CSDM concepts and translating them into practical implementation patterns.* Strong understanding of CI lifecycle, relationships, and governance in an enterprise environment.* Experience with CMDB data quality remediation and KPI-driven improvements.Job Description: CMDB-CSDM ConsultantOverviewCMDB (Configuration Management Database) and CSDM (Common Service Data Model) Consultant to lead or support the design, remediation, and operationalization of a high-quality configuration and service data foundation. You will partner with IT operations, platform owners, architecture, and service/application owners to improve data quality, governance, and service modeling aligned to CSDM—enabling reliable incident/change impact analysis, service visibility, and reporting.Key Responsibilities* Assess current-state CMDB health (completeness, correctness, compliance, duplication) and define a prioritized remediation roadmap.* Lead CSDM-aligned modeling for Business Capabilities, Business Applications, Application Services, Technical Services, and Service Offerings (as applicable).* Define and implement CMDB governance: policies, standards, CI (Configuration Item) lifecycle, ownership, stewardship, and operational controls.* Drive CI class model and attribute standards; rationalize CI taxonomy and naming conventions.* Establish and monitor CMDB data quality KPIs (e.g., completeness, stale records, relationship coverage, duplicates) and create dashboards.* Design/optimize relationships and dependency mapping (manual + automated), improving downstream use cases (incident, problem, change, service portfolio).* Coordinate discovery and data ingestion patterns (e.g., ServiceNow Discovery, integrations, imports), including reconciliation and source-of-truth decisions.* Facilitate workshops with stakeholders to define service boundaries, service ownership, and operating model.* Document deliverables: CSDM decisions, modeling patterns, CMDB standards, runbooks, and onboarding guidance for new services/CIs.* Support enablement and adoption (training, office hours) for service owners and operational teams.Qualifications* 3–6+ years’ experience with ServiceNow CMDB and service modeling (or equivalent CMDB platforms with strong ServiceNow exposure preferred).* Hands-on experience applying CSDM concepts and translating them into practical implementation patterns.* Strong understanding of CI lifecycle, relationships, and governance in an enterprise environment.* Experience with CMDB data quality remediation and KPI-driven improvements.Skills:* ServiceNow certifications (e.g., Certified System Administrator (CSA), CIS-Discovery, CIS-ITSM, CMDB-related micro-certs).* Experience with Discovery, Service Mapping, or similar dependency-mapping approaches.* Experience with integrations (HR, asset, monitoring tools) feeding CMDB; reconciliation and normalization familiarity.* Familiarity with ITIL (Information Technology Infrastructure Library) and how CMDB supports Incident/Problem/Change.