Servicenow Architect

Tata Consultancy Services; Hyderabad, Pune District, Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Tata Consultancy Services is looking for a Developer/Architect with 6-12 years of experience. The ideal candidate will have strong expertise in ServiceNow ITAM and ITOM, along with skills in designing end-to-end workflows and leading Agile teams.

Required certifications include ServiceNow Certified Implementation Specialist and ServiceNow Certified Application Developer among others. This role involves substantial knowledge of integration technologies and the ability to architect scalable solutions.

Qualifications

• 6-12 years of experience in relevant fields.
• Strong understanding of configuration and customization.
• Hands-on experience in leading Agile teams.

Skills

ServiceNow ITAM expertise

ServiceNow ITOM expertise

Integration with third-party systems

JavaScript scripting skills

Agile methodologies

REST, SOAP, OAuth2 integration

Education

ServiceNow Certified Implementation Specialist ITAM, ITOM

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Technical Architect (CTA)

Job description

Role

Developer / Architect

Experience

6-12 years

Technical Skill Set

ServiceNow ITAM and ITOM expertise along with strong understanding of configuration and customization for meeting business needs. Should have experience with platforms for operations management.

Must-Have

• Strong Expertise in ServiceNow ITAM and ITOM modules with extensive experience in integration with multiple third party systems
• Proficient in designing and implementing end-to-end ITAM and ITOM workflows on the ServiceNow Platform.
• Deep knowledge of telecom industry standards and business processes relevant to order, service and field service management.
• Advanced scripting skills in JavaScript, including client-side and server-side development using Glide, API, Business Rules, Client Scripts, UI Policies and Script include.
• Extensive experience with integration technologies such as REST, SOAP, OAuth2, MID Server, LDAP, SSO, and SAML.
• Proven ability to architect scalable, maintainable and performant solutions on ServiceNow platform with strong adherence to CSDM.
• Hands‑on experience leading Agile teams, sprint planning, backlog grooming, and delivering projects using agile methodologies.

Certifications Required

• ServiceNow Certified Implementation Specialist ITAM, ITOM
• ServiceNow Certified Application developer (CAD)
• ServiceNow Certified System Administrator (CSA)
• ServiceNow – Certified Technical Architect (CTA)