Servicenow Administrator

Virtusa; Hyderabad, Chennai; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Virtusa in Hyderabad/Chennai is seeking an experienced ServiceNow Administrator to join our hybrid team. You will manage ServiceNow platform administration, ITSM, configuration, customization, integrations, and ongoing platform support.

The ideal candidate has 5+ years of hands-on experience, strong knowledge of incidents, changes, knowledge, service catalog and CMDB, and is ready for a face-to-face Level 2 interview.

Qualifications

• 5+ years of experience in ServiceNow platform administration, ITSM, configuration, customization, integrations, and platform support.
• Experience with Incident, Problem, Change, Request, Knowledge, Service Catalog and SLA.

Skills

ServiceNow Administration and ITSM

Business Rules, Client Scripts, UI Pol

CMDB, Discovery, Asset Management

REST/SOAP Integrations, MID Server

Scripting, Automation, Update Sets

Reports & Dashboards, PA

Job description

Hiring: ServiceNow Administrator | 5+ Years | Chennai / Hyderabad | Hybrid

We are looking for experienced ServiceNow Administrators with 5+ years of experience in ServiceNow platform administration, ITSM, configuration, customization, integrations, and platform support.

Key Skills Required:

• ServiceNow Administration and ITSM modules (Incident, Problem, Change, Request, Knowledge, Service Catalog, SLA).
• Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Workflows, and Notifications.
• CMDB, Discovery, and Asset Management.
• REST/SOAP Integrations, MID Server, Import Sets, and Transform Maps.
• ServiceNow Scripting, Automation, ACLs, Update Sets, Instance Cloning, and Upgrades.
• Reports, Dashboards, Performance Analytics, and Production Troubleshooting.

Experience: 5+ Years
Location: Chennai / Hyderabad
Work Mode: Hybrid

Assessment & Interview Process:

• A face-to-face Level 2 interview is mandatory for shortlisted candidates.