Servicenow Administrator

Black And White Business Solutions; Bengaluru; Hybrid; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Job summary

Black And White Business Solutions in Bengaluru/Bangalore is seeking a Senior ServiceNow Administrator to manage ITOM tools and API integrations. The role requires 5–8 years of experience, a graduate degree, and deep knowledge of ServiceNow ITOM along with REST/SOAP APIs.

The successful candidate will handle advanced support, incident resolution, and root cause analysis to improve service delivery in a multinational environment. Remains open to immediate or short notice as per NP policies.

Qualifications

• 5–8 years of experience in ServiceNow administration.
• Proficient in ITOM, REST and SOAP APIs.
• Strong incident management and root cause analysis skills.

Responsibilities

• Provide advanced technical support and troubleshooting for ITOM tools focusing on ServiceNow.
• Resolve incidents efficiently and perform root cause analysis to prevent recurrence.
• Drive proactive improvements in support processes and customer experience.

Education

Any Graduate or Above

Tools

ServiceNow ITOM

REST API

SOAP API

Job description

About Client

Hiring for One of the Most Prestigious Multinational Corporations!

Job Title

Senior ServiceNow Administrator

Qualification

Any Graduate or Above

Relevant Experience

5 to 8yrs

Required technical skill

The Senior Administrator for Tools & Automation is responsible for providing advanced technical support and troubleshooting for IT Operations Management (ITOM) tools, primarily focusing on ServiceNow (SNOW) and REST/SOAP APIs. This role plays a critical part in ensuring a high-quality customer experience through effective incident resolution, root cause analysis, and proactive improvements in support processes.

Skill Requirements

• In-Depth Knowledge Of Servicenow Itom And Rest/Soap Apis.
• Strong Understanding Of Incident Management And Root Cause Analysis Methodologies.

Location

Bangalore

CTC Range

10 to 15lpa

Notice period

Immediate / serving NP/ 30days /60days

Quiline Roopa M
Staffing analyst - IT recruiter
Black and White Business solutions PVT Ltd
Bangalore, Karnataka, INDIA
[e-mail] I
www.blackwhite.in
[phone]