Service now administration Professional

Tekskills; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Tekskills is seeking a ServiceNow Administrator/DevOps professional to manage and configure the ServiceNow platform, including GRC modules, across multiple environments. The role involves incident resolution, root cause analysis, and ensuring platform stability through audits and upgrades.

The candidate will automate operational tasks, manage integrations with external systems, and contribute to runbooks and documentation to support ongoing reliability.

Qualifications

• Experience administering and configuring the ServiceNow platform including GRC modules.
• Hands-on DevOps experience with code deployment across environments.
• Ability to develop fixes for production defects and ensure platform stability.

Responsibilities

• Administer and configure ServiceNow platform including GRC modules
• Perform DevOps activities including code deployment across environments
• Develop and implement fixes for production defects
• Monitor and manage ServiceNow integrations with external systems
• Resolve ServiceNow incidents and provide root cause analysis
• Maintain user roles, permissions, and platform stability
• Support audits and compliance reporting
• Ensure smooth platform upgrades and patches
• Automate operational tasks for efficiency
• Maintain operational documentation and runbooks

Skills

ServiceNow

DevOps

CI/CD

GRC

Tools

ServiceNow

Job description

Role & responsibilities

• Administer and configure ServiceNow platform including GRC modules
• Perform DevOps activities including code deployment across environments
• Develop and implement fixes for production defects
• Monitor and manage ServiceNow integrations with external systems
• Resolve ServiceNow incidents and provide root cause analysis
• Maintain user roles, permissions, and platform stability
• Support audits and compliance reporting
• Ensure smooth platform upgrades and patches
• Automate operational tasks for efficiency
• Maintain operational documentation and runbooks