Service Sales Specialist

ABB; Bengaluru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

ABB Motion in Bengaluru is seeking a seasoned service sales professional to drive service opportunities and secure profitable orders. The role focuses on Installed Base penetration, promoting upgrades, retrofits, and value-add solutions, while building long-term customer relationships and ensuring rapid response to customer needs.

You will report to the Sales Manager and operate mainly on-site in India, leveraging your knowledge of VFDs, motors, generators, and the ABB service portfolio to

Qualifications

• Diploma/Engineering in electricals/electronics.
• 5+ years of experience in service sales.
• Knowledge of variable frequency drives (low/medium voltage).
• Experience with motors and generators/alternators (LT/HT).
• Proficiency in Microsoft Office and Salesforce.com/MS PowerPoint.
• Strong verbal and written English communication.

Responsibilities

• Drive service sales processes and generate service sales opportunities.
• Penetrate Installed Base and promote upgrades/retrofits and value-add solutions.
• Build long-term customer relationships and respond to customer needs.
• Develop sales plans and review them; propose recovery plans when needed.
• Represent ABB service products and solutions during campaigns, trade fairs, exhibitions and meetings.

Skills

Service sales

VFD knowledge

MS Office

Salesforce

English communication

Education

Diploma/Engineering in electricals/electronics

Tools

Salesforce

MS PowerPoint

MS Office

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to: Sales Manager

Your Role And Responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: Onsite

This role is contributing to the Motion Business for Services Division in Peenya- Bangalore, India

You will be mainly accountable for:

• Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Qualifications For The Role

• Diploma/Engineering in electricals/electronics
• Require more than 5 years of experience in service sales
• Good knowledge on variable frequency drives (low or medium Voltage VFDs).
• Motors and Generators/Alternators (LT and HT)
• Industries and various applications.
• Proficiency in Microsoft Office, Salesforce.com/ MS PowerPoint.
• Good verbal and written English communication skills

More About Us

ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.

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