Sales Support Manager

BlackBerry Inc.; Bengaluru; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

ABB Motion in Bangalore, India, is seeking a seasoned Sales Support professional to adapt and implement the sales support strategy for a designated area, ensuring technical and commercial support for internal and external customers. You will oversee estimations, bids, and proposals, lead, develop, and coach the Sales Support team, and ensure alignment with ABB standards and targets.

The role reports to the Product Marketing Director and requires 10–12 years of experience with BE or B.Tech in

Qualifications

• Experience supporting customers in offers and technical specs.
• Knowledge of VFD/AC drives, motors, generators, switchgear and transformers.
• Experience with channel partners, EPCs, end users, and OEMs.

Responsibilities

• Adapt and implement sales support strategy for a designated area.
• Provide technical and commercial support; oversee bids and proposals.
• Lead and coach the Sales Support team; align with ABB standards.
• Validate terms and conditions and participate in bid/no bid analyses.
• Support risk reviews and provide technical clarifications during meetings.

Skills

Offers support

Technical specifications

Product positioning

VFD/AC drives

Customer engagement

Education

BE or B.Tech Ele

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Position reports to: Product Marketing Director

Your role and responsibilities

In this role, you will have the opportunity to adapt and implement sales support strategy for a designated area in accordance with the global support strategy. Each day, you will ensure technical and commercial support for internal and external customers. You will also showcase your expertise by overseeing estimations, bids, and proposals ensuring alignment with ABB standards and targets and leading, developing, and coaching the Sales Support team.

#Li_Onsite

This role is contributing to the Motion business based at Bangalore, India:

You will be mainly accountable for:

• Defining key targets and ensuring their achievement by overseeing progress and defining improvement actions for customer support and satisfaction.
• Ensuring the most competitive offers considering the market situation and customer conditions; and identifying the most effective approach (e.g., direct sales, consortium, or channel) for better serving the customer.
• Overseeing the validation of terms and conditions (commercial, technical, legal, and pricing) in each offer; and supporting bid/no bid analyses and decisions.
• Participating in project risk review processes; and ensuring the required technical support and clarifications are provided to the Sales organizations during technical meetings, product presentations, and negotiations with customers.

Qualifications for the role

• Candidate must have experience of Supporting customer in Offers, Technical specifications and product Positioning Knowledge of VFD/ AC,DC Drives Basic knowledge of Motors, Generators, Switchgear and Transformers
• Candidate need to work with Chanel Partner/ EPC/ End Users and OEM
• Added advantage if have experience in Metal, Cement or Mining industry
• Full time- BE or B.Tech Ele with 10 to 12 years of Exp

More about us

ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.

We value people from different backgrounds.

#MyABBStory

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world.

Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care. At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.